Travel Insurance Reviews for Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rate the Allianz Global Assistance Basic plan
(4.56 out of 5)
based on 1047 + 372 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.

Showing 91-100 of 372 Reviews

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Filed claim
The trip included a
Allianz Global Assistance Basic
It was an affordable option when insurance was required by our travel company.
Carol S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I felt safe having the security of knowing my pre-paid trip costs were covered.
Margaret C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Even though I did not have to use the insurance, it is always a great feeling to know it is there when you are traveling. Thanks.
Linda D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I had a minor surgery 3 months before our trip and it did not heal as planned. My doctor did not release me to travel until 5 days before the trip! I called one of your representatives about 2 weeks before the date of our trip and explained the situation. The woman I spoke with was very, very nice and told me that I could call to cancel the trip at any time and it would all be covered. Luckily, I did not have to cancel my trip and had a wonderful time. I will use your company for all of my travel insurance in the future. Thank you!
Terri R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I found the preexisting condition limitations difficult to understand and didn't notice that there was customer support.
Andrew R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on this policy. In the future, our customer service is available 7 days a week, 365 days a year at 800-487-4722 to assist with travel insurance inquiries.
    Jul 08,2014
The trip included a
Allianz Global Assistance Basic
This company is as great as others until you have to file a claim. Fortunately this time, the customer service representative referred me to her manager, who understood my claim and made it right. No matter how many documents you submit, they never pay you fully till you go over many hurdles.
Chizuko K. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if you experience issues during the claims process, contact us so we can assign a customer advocate. Our customer advocates assist customers with the claims process and contact the insurance companies on their behalf to help resolve claims issues.
    Jul 03,2014
Allianz Global Assistance Basic
The plan gave me peace of mind if I needed to cancel or I got sick. The price was great. I had a fabulous time in Scotland and didn't worry about health issues. I was healthy and didn't need to use the policy.
Aimee M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I have used Allianz several times but never had a claim. This trip we had a trip delay claim and submitting the claim was very easy and Allianz was very prompt in reimbursing me. If you think you have a claim make sure you keep supporting data (proof of costs incurred). I will continue to use them.
Maddalena H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Overall it provided me with the coverage I thought I needed. I thought it was a little expensive.
Janet P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Like all of our insurance providers, Allianz Global Assistance calculates premium based on: Age, length of trip, and cost of trip.
    Jun 24,2014
The trip included a
Allianz Global Assistance Basic
Thankfully I did not need to use the plan but there was comfort in knowing it was available.
Regina P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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