Travel Insurance Reviews for Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rate the Allianz Global Assistance Basic plan
(4.57 out of 5)
based on 1321 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
Allianz Global Assistance Basic
I was unable to go on the trip because I broke my leg. I sent in all the paper work, and received my refund within ten days. I will definitely buy insurance from you again.
Barbara M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I did not file a claim, but having the insurance gave me peace of mind.
Kenneth F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
The premium was significantly less than the plan offered by our travel agent for essentially the same coverage. In that respect, we were very satisfied.
BRENDA F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We had a great trip, and did not have to file a claim. I was allowed to change travel dates with another cruise line several months before the trip. I always use your services.
Peter B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
The initial customer service contact was totally unfamiliar with nature of plan, and incompetent. I needed a second phone call to get an intelligent response.
George G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are glad that you contacted InsureMyTrip for assistance with your policy. We have forwarded your review to Allianz Global Assistance.
    Jan 27,2015
The trip included a
Allianz Global Assistance Basic
Very happy with the service, and will be using it again on an upcoming trip.
John S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
This plan eased my mind while we were traveling, to know that in the event of unexpected problems, we would have a company to contact.
Cheryl T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I had no unusual difficulties during the trip, apart from minor illness and annoying but minor schedule changes. No claims. Overall, satisfied.
Sid K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Purchased this at the last minute due to a very ill relative. We didn't have to use it, but it was nice to have a back up plan. When you plan a big trip, I would always suggest purchasing travel insurance, because you never know what will happen.
Robert K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Please be cautious when purchasing a policy for a potential foreseen event. In the future, please consider contacting our customer service department when seeking coverage for a specific event. Our representatives can perform research to see if there is a policy that would cover the concern. Comprehensive policies are designed to cover trip cancellation/interruption for an unforeseen sickness, injury or death, which occurs after the effective date of the policy. If a family member is already sick, there may be no coverage. The following in an excerpt taken from the Allianz Global Assistance Basic policy, "You aren’t covered for any loss that results directly or indirectly from any of the following general exclusions.

    The following things if they affect you, a traveling companion or a family member, whether the family member is traveling with you or not: existing medical conditions"

    "Existing medical condition: An illness or injury that you, a traveling companion or family member were seeking or receiving treatment for or had symptoms of on the day you purchased your plan, or at any time in the 120 days before you purchased it."

    Also,

    "The following events: any problem or event that could have reasonably been foreseen or expected when you purchased your plan."
    Jan 06,2015
Allianz Global Assistance Basic
I didn't need to use the insurance during my trip, but it was comforting to have coverage.
Sully S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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