Travel Insurance Reviews for Allianz Global Assistance Basic


The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rate the Allianz Global Assistance Basic plan
(4.56 out of 5)
based on 1667 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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The trip included a
Allianz Global Assistance Basic
I did not have to make use of my policy, but what Allianz Global offered seemed reasonable for the needs of my husband and me.
Irene R. would recommend this plan to a friend or relative.
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I have recommended Allianz to two of my traveling friends so far. Hopefully, I will not need to file a claim, but I consider the travel insurance very affordable!
jon e. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately, we did not have to use it.
Nancy G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Your customer service was superb and the price could not have been better. We really appreciated the fact that we could add additional coverage as our plans finalized. Your representatives were always pleasant and answered promptly. The included coverage for pre-existing medical conditions gave us real peace of mind. We have found our future travel insurance company. As my wife says, "Hope we don't need you, but glad we have you". Thank you.
Michael M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I have never used travel insurance, but decided to use it for this trip, never anticipating the need to use it. Well I did, and the claims process went smoothly and quickly. My medical and dental insurers should process claims and work with people as well!
MARGARET G. would recommend this plan to a friend or relative.
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately, on this trip we did not have to file a claim with the Allianz Global Assistance Basic plan as we did on our last trip. Due to an unexpected death to a family member, we did have to file a claim with the Allianz for the previous trip. The claim process was very easy, super fast and will never travel again without this insurance.
Alan J. would recommend this plan to a friend or relative.
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Fortunately we had no claim.
Terry N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Thank you for your concern. Everything was fine.
Janet K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We had no claim for the Allianz Global Assistance Basic plan on this trip. On a previous trip we had a claim with the same company that was settled quickly and for more than we had requested for an overnight delay.
Willis A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
My husband broke his leg and we had to cancel our 3 week trip to Europe. Allianz paid us everything we lost: money not refunded from the cruise line and the flight, including the premium seats. Total $5200. Our policy cost was $394. The online service was fast and easy and customer service representatives were helpful. I have read many reviews where people expect a travel insurance to pay when they cancel for reasons other than those covered. You must read the information and know what you are buying, and then send the correct documents for a valid claim. When you do that, Allianz (and others I'm sure) will pay your claim.
Richard S. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
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  • Empty Comment
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