Travel Insurance Reviews for Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rate the Allianz Global Assistance Basic plan
(4.58 out of 5)
based on 1182 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Allianz Global Assistance Basic
Wonderful to work with, prompt response to claim payment, reasonable prices, and great customer care service.
sandra h. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I didn't need to file a claim, which is a good thing. Never want to face a problem while traveling. As a result, I can't comment on Allianz's claims process. But it was nice going into the vacation knowing I had coverage. I am satisfied with my purchase.
Tom F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
It was most unfortunate that we had to file a claim due to the death of my mother. Allianz handled claim promptly and fairly. I have my claim check already. I will insure each trip with them in the future.
Barry D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We had to cancel the trip due to illness. Our claim was handled promptly and the representatives with whom I spoke were very professional and responsive.
Eugene M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
It was nice to have the security. I did have go to dentist, filed claim and received check promptly...will use the company again. Thank you.

William Mitchell
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We have used this trip insurance many times. In the past we had to cancel an entire trip, and they refunded our money with no difficulty. I would recommend them to anyone.
geneva o. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
The first Allianz representative I spoke to told me there was no record of my policy when I provided my name, email, and phone number. Once I reached someone who knew what they were doing, the service was great.
Patricia A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that you were satisfied with the claims service provided by Allianz Global Assistance.
    Mar 06,2015
Allianz Global Assistance Basic
Quick, easy, and affordable.
Don C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Unfortunately, illness resulted in a last-minute cancellation of our trip. We filed a claim with Allianz, who responded promptly, telling us of the documents they needed to verify the amount of our claim. Their website is very easy to use, and uploading documents was simple. We received full reimbursement for our cancelled trip within a month of our claim being submitted. We would definitely recommend Allianz Global Assistance to anyone needing travel insurance, and we will definitely use insure with Allianz again. Great service!
Noreen L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I was happy to have the security knowing it was there if I needed to use it. The cost was fine, and it saved me worrying about many issues!
Cynthia N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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