Showing 1-10 of 121 Reviews

Sort by
Filed claim
The trip included a
American Express Classic
I have purchased this policy for any number of overseas trips which we have taken over the years. Wonderful peace of mind from a company which we know and respect.
Lynda M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
Good communication with the claims representative regarding a claim. Once required documents were submitted, claim was paid promptly.
William A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
Five or six years ago I used America Express travel insurance for what would have been a big loss for me. I like the reassurance of travel insurance.
james m. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
Fortunately, we did not need to file a claim with American Express for this trip. However, the plan documents were clear, the price was competitive, and the coverage was comprehensive. I would rate the overall experience as positive.
Linda B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
Upon arrival in Nicaragua, I contacted a severe upper respiratory virus. Not knowing if it was a 'flu', an MD evaluated me. I got a thorough exam along with prescriptions. American Express Classic was prompt in the reimbursement! I always ensure that I have trip cancellation/interruption insurance, but what I didn't for see was the need for trip delay coverage. I didn't have it and it cost me an additional $300.00 for a Miami airport hotel due to the closed airports during the January storm. If I travel again from the NE during the winter months, I will check policies to ensure that option would be available.
Jean Marie D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
I have file one claim in the past with American Express Classic and they paid quickly with no problems so I have faith in the plan.
Arthur W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
We have never had to use our trip insurance before. However, before we were able to go on the trip my husband had open heart surgery. American Express Insurance employees were very helpful and upon submitting required paperwork we were promptly reimbursed.
Edward S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
I smashed my big toe on the first day of our cruise. We did not bring the whole policy with us because it is so big. I didn't know what I might have to pay if I went to the ship's doctor, so I didn't go. When we arrived in Hawaii, I called your customer service line. After speaking with your agent, I was still unsure what charges I might have to pay. I'll be seeing my local doctor tomorrow. It is my fault for not familiarizing myself with the policy coverage before we left. I wish there was a way to outline the coverage in a more user friendly manner.
William J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
We had no problems but one of our party had her bags lost for 3 days and our group leader had to go to a hospital emergency room half the way home. Those incidents certainly proved the need for travel insurance to my mind.
Andre M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
American Express Classic
Thankful I didn't need it be was reassured to have it available.
Louann g. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.