Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Platinum
It was a good plan that we did not need to use. Information was clear.
Brian M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AXA Assistance USA
Gold
It took awhile to find, but this is better than what any other typical insurance company provides. I didn't need to make a claim, but the coverage appeared excellent for price.
Sharon M. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
Great coverage options for the price. Easy purchasing options and I did call to ask a few questions and the reps are very helpful. I did not have to put in a claim, but I felt comfortable with the coverage if something went wrong on my trip, having that extra layer of security.
Rachel F. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
I have now used this company roughly six times, and each time I have found the staff to be courteous, clear, and conscientious in sifting through options to find the right policy for my wife and me: good work!
Mark M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Easy to find a good policy at a good price. Glad we didn't have to use it.
John G. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
a bit pricey
pierre m. would
recommend this plan to a friend or relative.
-
Carol
Comprehensive plans may appear "pricey" since premiums are generally based on the traveler's age, trip cost and length of trip. However, we do offer a wide range of products. In the future, you may wish to call us at (800) 487-4722 for assistance in quoting and purchasing a policy.Nov 07,2018
The trip included a
tour
AXA Assistance USA
Gold
Really hard to rate without actually having filed a claim. That's where satisfaction lies - or not. So - based on my experience buying it and comparing it to other plans, I'm satisfied.
Charles O. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
I had to cancel my trip because of unexpected health issues. AXA uses a subcontractor to actually process the claim. The amount of detailed documentation demanded, and the unending requests for "more" information, dragged for months. Although they did finally reimburse for the appropriate expenses, I actually reduced the amount of my claim during the process because Delta unexpectedly refunded the cost my "nonrefundable" tickets; kudos to Delta. I don't know how AXA would have handled the plane ticket costs or change fee had we needed to resolve that issue, since I couldn't travel within the allotted time frame of allowable reticketing.
Allan D. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
AXA Assistance USA
Platinum
Did not have to use the plan luckily enough.
joanna s. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
The first best thing about the plan is the wonderful help the representatives on the phone give in finding the right plan with the right coverage.
The next best thing about the plan is not having to use it!
The next best thing about the plan is not having to use it!
Harriet P. would
recommend this plan to a friend or relative.