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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have taken a cruise and visited Singapore rated AXA Assistance USA
4.21 out of 5
18
ratings and reviews
94%
recommended
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Showing
Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Platinum
The plan had the coverage I wanted but since I did not submit a claim I do not know if this company is any good
Barbara I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Great & excellent customer services. Big thank you to Oliver for initiating my claim right at our call and to Leticia Negreiros for processing it promptly. We have received our claim payment within the promising time.
Thank you and thank you.
Best to you all.
TEDDY L. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Jun 21,2017
The trip included a
cruise
AXA Assistance USA Silver
I am very confident when we travel that we have insurance and whatever happens, we are in good hands.
Norberto A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 10,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Good news did not use it. Glad we were covered!
Howard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Since I was fortunate enough not to need any assistance I cannot comment on the effectiveness of the plan.
Chantal B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Put in a claim for reimbursement of medical expense incurred with our ship's doctor. Filled out all forms and within a week or so received a response that my claim was processed. I received the check within 2 weeks. I could not be more pleased.
gail w. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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