For a better experience, our site works best in Chrome, Firefox, & Edge.
800-487-4722 Click to call if you'd like help finding a plan.
Call us

Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have tour and visited the Caribbean rated AXA Assistance USA
4.65 out of 5
34
ratings and reviews
100%
recommended
Write a Review How our reviews work
Sort by
Showing
Cruise
Filed claim
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Platinum
I felt like this plan covered all possible concerns and emergencies that could arise. We don’t travel abroad without insurance. For us…if an accident occurs…we want to be treated in the USA.
Melinda M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Platinum
My trip dates were Feb 4 to March 7'2024. I purchased the plan in December. Thankfully I had no reason to file a claim.
Sandra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Gold
Great plan at good price!! Didn’t use the plan, but was a good piece of mind that we had it!!!!
Keith B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Gold
While the plan covered what was needed the reimbursement for claims was very slow.
Jeffrey B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Jun 23,2017
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Silver
will need your service on my next cruise may 5 thru may 12 2018 mexican riviera
Earl H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your review. We hope you enjoy your cruise and look forward to providing travel protection for your trip! We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 22,2017
By
on
for a trip to Caribbean. Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Gold
fortunately, I didn't have to use it. therefore, I cannot say how good or bad the coverage was.
Hazel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jan 23,2017
By
on
for a trip to Caribbean. Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Silver
I never had to use this plan during my trip but it seemed to cover all the things I was looking for.
Keith D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Dec 12,2016
By
on
for a trip to Caribbean. Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Silver
did not have to use it but was glad to have it
carmen a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 26,2016
By
on
for a trip to Caribbean. Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Platinum
Thank goodness we didn't need to file a claim, but we are so grateful to have your excellent coverage. We wish you Happy Holidays, and a happy, healthy and prosperous to all of you, and your families.
Laura D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Caribbean. Caribbean.
The trip included a
cruise
tour
AXA Assistance USA Gold
The price for the coverage was better than other plans I looked at.
Warren S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Nationwide
    (4.61)
  2. Generali Global Assistance
    (4.57)
  3. International Medical Group
    (4.51)
  4. Crum & Forster - Travel Insured International
    (4.57)
  5. WorldTrips
    (4.55)
  1. Global Underwriters
  2. GeoBlue
  3. Medjet
  4. AIG Travel
  5. Generali Global Assistance
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)

* Not available in all plans, please review the plan details before purchasing.

InsureMyTrip.Com BBB Business Review

© 2000-2024 IMT Services, LLC. Privacy/Security/Legal/Cookie Policy