Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
We submitted a straightforward Trip Delay claim, fully documented, and received the full amount we requested, as indeed we should have, but what we found outstanding about this situation was the speed with which AXA processed our claim, all within just a bit over a month.
Albert S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Didn’t need to file a claim this trip, but did LAST trip and service was excellent.
Michael M. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
We have traveled extensively (cycling and hiking) since retirement 18 years ago and never purchased travel insurance in the past. However for this 7 week trip to Spain and the Netherlands which included 2 weeks (200+ miles) of cycling plus our ages (72 and 79) plus concerns about family health plus increased terrorist potential we decided it would be a good idea for this trip to get both trip protection and medical coverage. Though we did not need to use the coverage, happily, it provided peace of mind. Particularly when the Barcelona incident occurred a week before leaving and one of the cycling trips was more difficult than anticipated causing others to fall and injure themselves.
Diane C. would
recommend this plan to a friend or relative.
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Andrew OstranderAXA Assistance USA
Congrats on a successful cycling trip! Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Oct 16,2017
The trip included a
tour
AXA Assistance USA
Gold
Since I never called for services under the plan I am not capable of commenting on the performance of the plan in a real situation. However, I did realize great comfort knowing the plan was there!
David H. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 10,2017
The trip included a
tour
AXA Assistance USA
Platinum
The very best thing about this travel insurance is that we did not have to use it.
John P. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
It seems irrelevant to comment when I did not have to use the plan. Often it is when one tries to claim that one discovers the true mettle of the company. But, I needed to buy insurance this time and the terms were what I was looking for.
Tamara B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 02,2017
The trip included a
tour
AXA Assistance USA
Silver
Even thought we didn't need to file a claim, it was reassuring that we were covered, in case of an emergency. That's what insurance is all about.
JUDITH L. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.May 15,2017
The trip included a
tour
AXA Assistance USA
Gold
Did not have to use the plan.
Alexis W. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 14,2016
The trip included a
tour
AXA Assistance USA
Gold
The plan seems reasonable but then I didn't have to put it to the test by using it (fortunately).
Dennis R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 03,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
It was a comfort to know I had protection. I would recommend to others.
Joyce B. would
recommend this plan to a friend or relative.