Travel Insurance Reviews for AXA Assistance USA


AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.52 out of 5)
based on 1563 ratings and reviews.
97% of customers would recommend this plan to a friend or a relative.
Show
Sort by
Filed claim
The trip included a
AXA Assistance USA Gold
I didn't need to file a claim so I cannot review it on customer service.
Sarah S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
thank goodness, I did not have to file a claim.
Shela H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The help we received in making our decisions was fantastic. Customer service was the best.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Since I didn't have a health problem it's a bit hard to rate things.
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Hard to really rate as we didn't have any reason to make a claim, that's what insurance is for, right? So I'd have to say we're pleased.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
we will use you again. thanks
peter e. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 02,2016
The trip included a
AXA Assistance USA Silver
I was very satisfied with the coverage and price. Fortunately I did not have to make a claim so I can't address the response time and effort.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
The trip included a
AXA Assistance USA Gold
Did not file a claim as insurance was not needed. I am glad I purchased it as you never know when you might need it.
Barbara G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
The trip included a
AXA Assistance USA Silver
Recommended you to others on the cruise.
Carla P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! Referrals are the absolute best compliment we could receive! Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 28,2016
AXA Assistance USA Silver
All insurance is overpriced, IMHO.

Getting the insurance was very easy. Fortunately, we did not have to file a claim. Our previous trip to Paris ended in disaster, which is why we got insurance this time.
Ronald K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
Show reviews per page.