Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
Had coverage but did not need it and no claims were filed.
JAMES F. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 28,2017
The trip included a
tour
AXA Assistance USA
Gold
Since we had no need to file a claim, the policy seems very expensive for an 18-day trip in Scandinavia (a no-conflict zone). I have no experience with your claims handling, so cannot comment on that.
Rohana R. would not
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Mar 29,2017
The trip included a
tour
AXA Assistance USA
Gold
We didn't need to file a claim so can't speak to how good the coverage actually is but in theory the policy covered all the items we wanted insurance on and was reasonably priced. We have used Insuremytrip on multiple occasions for the peace of mind of knowing we had coverage should something go wrong. Much more reasonably priced options than what was offered by any of the tour companies we have used.
Katherine K. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! Peace of mind is important while travelling and glad that AXA Assistance USA could be part of that. We hope to fulfill your insurance needs for any future travel!Sep 23,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Good insurance, good coverage, and, thank goodness, we didn't need to file a claim.
Nancy L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 27,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
Since I didn't need to use plan, it's impossible to know how satisfied I would be with the plan, had I needed to use it.
Joan P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Our plane was delayed 24 hours due to a problem that was not disclosed to us. We contacted concierge services to book us on another flight to make it in time to catch the ship. They were able to do that. We ended up on yet another flight...which was rescheduled, yet again.
This was not a financial claim, so no payments to us were expected or requested. The concierge did a terrific job for us and we are very, very satisfied. Travelers should be aware that concierge services have connections and know how to do this kind of thing.
This was not a financial claim, so no payments to us were expected or requested. The concierge did a terrific job for us and we are very, very satisfied. Travelers should be aware that concierge services have connections and know how to do this kind of thing.
Michael R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
Fortunately, I had no reason to use my insurance plan. For that, I am grateful. However, not using it means I really don't know how satisfied I would be with that plan, had it needed to be implemented.
Margaret D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
The plan provided peace of mind.
Luckily, we did not have to use it.
Luckily, we did not have to use it.
Andrew M. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Worry-free!
George S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
I felt secure having this coverage.
janet s. would
recommend this plan to a friend or relative.
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