Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.52 out of 5
1,818
ratings and reviews
97%
recommended
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Cruise
Filed claim
AXA Assistance USA Platinum
Thankfully we didn't need to use it.
Paula M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Everything went smoothly on this trip. This was a do over because I had to cancel the same trip in December because of leg injury. AXA gave me back every penny. I highly recommend AXA.
Carl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Platinum
Thankfully did not have to use the policy, but felt I was very well covered with this policy.
Benjamin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
Very hard to say how good it is since I did not make any claim.
Alvin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
When I had erred with the dates of my travel, AXA Assistance accommodated me with the correction to fully insure all of my trip.
Stephen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
I was very pleasantly surprised by how simple the process was for me to be a paid by the company promptly
33473Robert T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Nearly had to use you, because of lost luggage, but showed up the next day. also missed a flight,and had to stay over, but the airline took care of us. thanks
Vernon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
You never know what life can bring, and the potentially disasterous financial impact of a major medical event while travelling was some thing that my wife and I did not want to risk. We felt very secure having our AXA Assistance Gold Plan while we travelled. No stress, just Fun! Thanks AXA.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
After filing claim, Seven Corners (servicer for AXA) incorrectly sent amount due from summary submitted. It was only after escalating claim (via appeal) was correct "original" amount resolved 3 months later. ...OH and all for a minor medical issue for our daughter... less than $500 (can't imagine what they'd do if it were serious or a major medical issue)
Kenneth G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Health problem. Had to cancel trip. Claim process was easy and fast service.
Ernest T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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