Travel Insurance Reviews for AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.52 out of 5)
based on 730 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Gold
I didn't have to use the plan so I can't comment on the plan. Customer Service was always great when purchasing and when adding coverage before our trip.
Ralph K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
This was my first time purchasing trip insurance, and being in the insurance business, I was thoroughly pleased with the level of coverage at a fair price. When we were forced to cancel the trip, and file a claim, I could not have been more impressed with the speed and professional way in which it was handled. Should the need arise, I will not hesitate to use AXA again.
Donald S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Our trip worked out well. We felt better having insurance in case there had been a problem.
Chase W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
It was a great comfort to have.
Roger L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
I was happy that I found AXA through my online research because it covered what I needed, and the customer service representatives were very professional and helpful.
Linda G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Weather can and does reek havoc with travel plans. Because of a thunderstorm over Raleigh I had to spent the night in Newark. All I needed to get was an irregularity report, which was no trouble. I was re-booked on a flight to Raleigh for the next day. The claims process was easy to follow. SO glad I had this insurance.
Joan S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Thanks for the great assistance
Farhad E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Our travel agent agent insisted we take travel insurance for this trip which included airfare and cruise in the Baltic. We did not need the insurance but we were pleased to have had the coverage "just in case"
Bonnie Ellen G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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