Travel Insurance Reviews for AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.50 out of 5)
based on 538 ratings and reviews.
97% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Gold
Unfortunately, we could not go on our long awaited trip as my wife took ill and had to have major surgery. We filed our claim with appropriate medical evidence and were informed that the claim was be settled in 30 days. We are very much impressed and thankful that we received our check even before thirty days. Thank you very much. We certainly like to use InsureMyTrip for our travel insurance needs.
YOGINDER C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The sign-up process and receipt of the plan were easy.
Thomas O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
This plan was very comprehensive and gave me great peace of mind. My Mother is 91 years old. Her mind is as sharp as a tack, but the body just doesn't cooperate sometimes. She is extremely independent and still lives alone in her house. I flew my sister in to stay and visit with her while I was gone for three weeks to England. At 91 she is not without some health issues and things can change very quickly. I have to be able to change plans at the drop of a hat! My husband and I are 71 and 65 respectively, and while we are both healthy, we are very aware of health issues and accidents that can happen to interrupt your travel plans. Our peace of mind was well worth the small investment for insurance. Would not travel without it!
Lawana B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I found the process very easy and the representative knowledgeable and thorough. Fortunately I did not need to file a claim so I can't comment on that process.
Cynthia F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Purchasing travel insurance is a confusing proposition for a senior who does not travel often. I first reviewed a publication of consumer products and services and chose from the publications recommended list of providers. The customer service representatives were helpful in our phone conversations, and the online enrollment procedure was easy.
William W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The AXA plan was easy to acquire, reasonably priced considering the cost of my trip, and provided the protection I was seeking.
Glenn R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
It provided peace of mind. I didn't have any incident that required a claim to be filed, so how well it worked is difficult to assess.
Terry W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Well worth the cost for the peace of mind.
Dudley M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
I didn't need to file a claim but I picked AXA Assistance USA based on how well they handled a relatives claim.
Hannah P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Fortunately I did not need to use this plan while on vacation. However, I had complete peace of mind because I had purchased the Gold plan coverage.
Marianne D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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