Travel Insurance Reviews for AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.48 out of 5)
based on 298 ratings and reviews.
97% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Gold
The AXA plan provided higher levels of coverage at about half the cost of the plan offered by the Cruise line. Since we did not need to use the plan we do not know how difficult it would have been to actually collect. Communication with AXA before the trip was excellent and the plan disclosures were easy to read and understand.
Gregory U. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I am glad I had the plan, but also glad that I did not have to use it.
Mary L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We have used AXA several times. they are very easy to work with and have competitive rates. Strongly recommend!
Christiane S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The experience on the website was great! Easy, fast, and trust-able. Thank you!
Maria T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Platinum
I had a claim and the representative I talked with was helpful. I had trouble with using the AXA website, so I asked for a claim form by mail. I finally got the website figured out before the claim form arrived by mail. My claim was honored in full, but I had complete documentation.
Chilton T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The price for the coverage was better than other plans I looked at.
Warren S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I always feel comfortable knowing we have reliable insurance when we travel. Very happy with AXA Assistance USA.
Randy B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We felt the plan gave us good coverage at a competitive price.
Michael G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The plan provided everything we needed at a reasonable cost. Your customer service representative was exceptional. She explained everything thoroughly. Although we did not have to make a claim, we were able to travel without worry. I will definitely use and recommend your company.
Patricia W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I did not concern myself with worry if some untoward event occurred. The policy gave us a measure of comfort.
Edwin B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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