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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have taken a cruise and visited Hawaii rated AXA Assistance USA
4.13 out of 5
8
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Platinum
Nice price and Soooooo easy to apply for coverage. Great job and I'll be a repeat customer!
Joe L. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Glad we did not need it better safe than sorry.
Keith P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 19,2017
The trip included a
cruise
AXA Assistance USA Silver
Thankfully we didn't need to use it but better safe than sorry!
Patrice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 06,2016
The trip included a
cruise
AXA Assistance USA Silver
TOO EXPENSIVE
Inge L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    We do appreciate your comment on pricing. You actually purchased the least expensive of the Comprehensive Coverage Plans that are offered on our website for your trip. Since policy premiums are based on the age of the traveler, cost of trip and length of trip, travel insurance does get more expensive as you get older.

    In the future you may wish our assistance in selecting a plan so please call us at 800-487-4722.
    May 05,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    May 06,2016
The trip included a
cruise
AXA Assistance USA Silver
THOUGHT THE PRICE WAS HIGH
Frederick H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comment. You did purchase the least expensive Comprehensive Coverage Plan that we were able to offer for your trip. However, since the policy premiums are based on the age of the traveler, trip cost and length of trip, the premiums do increase significantly for the higher age groups.

    If you would like our assistance in the future to quote and purchase a policy, please feel free to call us at 800-487-4722.
    May 05,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    May 06,2016
The trip included a
cruise
AXA Assistance USA Silver
I had no problems and enjoyed the trip. So I did not have to file a claim. Ed Colina
Edward C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
We are older, so you never know when disaster might strike. Peace of mind is worth the price of coverage.
Gail S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
After researching, this was the most comprehensive plan for the price. I would insure through your company again. Happy I did not have to use it, but it gave me peace of mind while I was on my vacation.
Angela M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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