Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
We recently had to make a claim due to a medical problem that occurred shortly before our planned trip. The claim was handled smoothly, with a minimum of paperwork required from us. Our payment was quite substantial, but the insurance claim was paid with no arguments or attempts to reduce our payment.
We would highly recommend the AXA Assistance USA Gold plan to others.
We would highly recommend the AXA Assistance USA Gold plan to others.
Wendy K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
Very happy with the plan but since I thankfully had no miss happs to test your response I will just have to keep using you until I find out.
Shirely W. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Had no problems on my trip to arctic Alaska; was concerned when almost weathered in at Kaktovic, Alaska; worried if AXA would cover the additional lodging costs which are substantial in an outpost village like Kaktovic. Luckily, we were able to fly out later in the day on the last flight out. So with no claims were made, tough to review.
William S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
It is how much risk anyone wants and they have to make that decision for themselves.
Del R. would not
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 11,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
I would recommend based on the price. We did not use it so it is hard to review it.
Donna s. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Sep 13,2016
The trip included a
tour
AXA Assistance USA
Silver
too costly.
Ralph R. would not
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I'm very happy with AXA. The TSA broke my $125 sun glasses when checking in my bag. I was hoping this would be covered by AXA; but it wasn't. Too bad for me.
Nancy M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Hate betting that trouble will find me, but accept the notion that I am protected if it does!
Linda M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Something happened with our luck on that trip and we had to file more than one claim. First one was for delayed luggage for the international flight. Second one was for broken luggage for another part of our trip. Both cases were handled relatively fast by AXA Assistance USA without any hassle and trouble. We provided all information required via email. Phone communication with agents on all occasions was very good: courteous and professional. I would re-use AXA Assistance USA in my future travels.
Janna G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
The representatives we spoke to were always courteous, informative and consultative. Never felt pressure to buy up.
Julie P. would
recommend this plan to a friend or relative.