Travel Insurance Reviews for AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.48 out of 5)
based on 248 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Gold
After researching, this was the most comprehensive plan for the price. I would insure through your company again. Happy I did not have to use it, but it gave me peace of mind while I was on my vacation.
Angela M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Unfortunately, we had to file a claim. The staff was great! Their responses were prompt and complete, including forms needed. The action on the claim was very prompt. The settlement was what we would have hoped for, but one never knows what to expect!
Noble F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
There were some health issues looming over this trip, and we are very grateful that nothing happened and we did not have an occasion to need/use this travel insurance. It was an expensive purchase, but the peace of mind was well worth the cost, Thanks!
Earl L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Good coverage at a fair and competitive price.
Philip L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The insurance provided me with peace of mind, which is very valuable when traveling.
betty m. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
We are very satisfied. We have great trip and thanks we had trip insurance. We have very please to have insurance. Thanks we do not have any major problem.
Once again thanks and appreciate.
Chandravadan D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Thanks for the great assistance
Farhad E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Our trip ended up being a day longer than we initially anticipated because our return flight was overnight. We called AXA to extend the plan a day and they were very helpful and immediately extended the plan for the extra day.
Joan S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We were fortunate to not need to make a claim. However we had peace of mind during our trip.
Harold E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I have never had to use travel insurance. Four days before leaving on my 3 week trip to Australia/New Zealand, I had to cancel for medical reasons. AXA Assistance sent me the claim forms by the day after I called them to report my trip cancellation. The claim process was very comprehensive, but explained well in the documents they sent. The day after I submitted my claim, I received an email confirming the receipt. One week after submitting my claim, I received confirmation that AXA Assistance would pay my claim in full. I received a check for the full amount of my trip.
I would use them again.
Susan in Texas
Sara W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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