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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have tour rated AXA Assistance USA
4.49 out of 5
1,997
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
It was comforting to know I had the coverage in case I needed it. The most important part of the coverage for me is 'medical evacuation' as I do not want to be stuck in a foreign country with a serious medical issue. Before my trip I requested they extend my coverage from 21 days to 23 days which they did without additional charge.
Reid V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Thankfully no need to use so I cannot rate service but very easy to apply and obtain.
Christine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
Great coverage options for the price. Easy purchasing options and I did call to ask a few questions and the reps are very helpful. I did not have to put in a claim, but I felt comfortable with the coverage if something went wrong on my trip, having that extra layer of security.
Rachel F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
"No news is good news" -- the same goes for "No need to contact my insurance provider is good news!" I never had to actually file a claim or interact with any representative at AXA Assistance USA because my trip went smoothly (hallelujah!). So I'm basing my review on my belief that their policies were reasonably priced and I found one that fit my budget. Plus, having the trip insurance eased some of my concerns about traveling, and it was nice to have to eliminate some worry about an international trip in the times of COVID. I would use AXA Assistance USA again.
Sheila L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Nice price and Soooooo easy to apply for coverage. Great job and I'll be a repeat customer!
Joe L. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
Fortunately I had no need to use the insurance, but it was comforting to know it was there.
Brenda J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
InsureMyTrip is totally fabulous! Lots of plans and price points to choose. This AXA Plan met my needs completely. Most important to me is medical evacuation coverage. You are guaranteed to find what you need! Terrific phone support too.
Nadia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Kind of hard to rate the plan and/or answer specific questions when no claim was filed (thankfully). That's the only way to know if the coverage was good and service efficient...or not.
Andrew L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
My mind was completely at ease knowing that my insurance would cover any unforeseen problem on my trip to Israel.
Anna T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
This plan was fine except for one thing. I wanted to extend my initial trip by one day at a cost of $550 over the initial trip. The quoted cost of insurance for this extra day exceeded $1000. This makes no sense from a company that otherwise would seem to have a solid reputation.
Larry R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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