Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, options for cancellation for any reasons, and situations like having to pay for childcare due to a delay in your trip.

To learn more, see the AXA Assistance USA Gold product page.

Customers rated the AXA Assistance USA Gold plan
4.55 out of 5
1,118
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
Good insurance, good coverage, and, thank goodness, we didn't need to file a claim.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
I have used them on three trips and the price is very reasonable for my pre-existing issues compared to other companies.
Patsy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
I'm here so it's all a moot point!
JEANMARIE F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage will certainly help you focus on the important things like enjoying the travel experience and destination. Have a wonderful trip! We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jun 22,2016
The trip included a
tour
AXA Assistance USA Gold
We had to cancel a long-planned trip to Australia because of an unexpected health issue. The amount of paperwork required to support the claim was not unreasonable; the claim was accepted as presented on June 8th, and we received a check June18th. While still disappointed over missing the trip, I could not have asked for more regarding the trip insurance coverage. Thank you!
Laurie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to have to cancel a trip and hope you will soon be able to reschedule. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Jun 22,2016
The trip included a
tour
AXA Assistance USA Gold
I am a return customer. AXA provides superior service at a competitive price.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 22,2016
The trip included a
cruise
AXA Assistance USA Gold
WHEN BUYING THIS WE NEED TO ASSURE OUR MEDICAL EVACUATION... THIS WAS THE MOST IMPORTANT THING TO US.
THANKFULLY WE DID NOT NEED IT.
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 20,2016
AXA Assistance USA Gold
I never needed to use the plan, but I'm glad I had an affordable and comprehensive "safety net" while abroad.
Alexandra D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 20,2016
The trip included a
tour
AXA Assistance USA Gold
I didn't have cause to make a claim or use any of the services this insurance provided so I'm truly unable to say whether or not it was a quality plan/company but the way they have the questionair set up, one has no other choice but to endorse the company.
Liselott G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 14,2016
AXA Assistance USA Gold
While we did not file a claim, this appeared to be a great plan covering all the major potential problems at generous amounts for travel to a remote location and providing reasonable coverage for the smaller items. All at a very fair price. Will definitely purchase again, or perhaps purchase an annual policy.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 14,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Although this plan was half the price of my travel agency's plan, since we didn't need it (luckily) we can't rate their customer service.
Kathy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 14,2016
  • DevelopI
    Photo
    article really helped me in getting info about insurance, visit also http://insurancedevelop.blogspot.co.id
    Jun 15,2016
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