Travel Insurance Reviews AXA Assistance USA Platinum
The AXA Assistance USA Platinum plan offers the highest limits of coverage out of all three AXA Assistance plans. Just like the AXA Assistance USA Gold plan, the Platinum plan provides additional Travel Delay benefits along with coverage if your golf or ski trip is disrupted due to Inclement Weather. Another added benefit is coverage for Sports Equipment Rental coverage.
To learn more, see the AXA Assistance USA Platinum product page.
AXA Assistance USA
Platinum
Glad I didn't need the coverage, but it gave me great peace of mind to have it. Coverage gave me everything I wanted at a reasonable price. Won't leave on another international trip without it.
Barton S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Didn't need to file a claim so nothing really to add. Picked based on balance of coverage and price.
Vincent N. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
The marketing was deceptive and explanations not clear enough; I discovered this by calling your customer service just before our trip (by the way, he was rude, impatient, and interrupted frequently).
Martin S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
AXA was slow to respond to my claim. The requested supporting documents demonstrated that they had not read my claim nor had they read my plan. In fact, I was asked to provide the confirmation sheets from my own plan among the other supporting documents. It shouldn't be that difficult to file a claim on a canceled flight - it is straightforward and happens all the time. Really disappointed.
David D. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
AXA Assistance USA
Platinum
I didn’t make any claims on the contract, however it was much more expensive than I expected.
Alfred L. would not
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
Customer service was friendly and easy to work with when I purchased the plan. Thankfully, we did not need to use our purchased travel insurance. It was a comfort to know we had additional coverage if we needed it on our trip.
Judith G. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
Since we did not have a claim we cannot assess how the company might respond.
Thomas K. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
The policy we took gave us the confidence to leave on our extended trip knowing that if we had to cut the trip short due to a family members illness we would be covered for any expenses incurred.
Warren L. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
Since I did not file a claim my review is not 100% accurate. It is the service provided once a claim is necessary that matters. Thankfully I did not need to use the insurance. I felt satisfied with coverage.
Sandra H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
The trip went smoothly but there were a few moments that could've easily turned into filing a claim.
I was glad to have the insurance during those times
I was glad to have the insurance during those times
gerald g. would
recommend this plan to a friend or relative.