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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers who have visited Thailand rated the AXA Assistance USA Silver plan
4.00 out of 5
2
ratings and reviews
50%
recommended
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By
on
for a trip to Thailand. Thailand.
AXA Assistance USA Silver
We had to change some parts of our reservation and there was no way to contact the AXA customer service to alert them. If we had had a problem while on the trip perhaps you wouldn't have covered us since there was a change. You should make it easier to contact someone in the event of changes or questions.
Wasana K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were not able to amend your policy to reflect itinerary changes. In most cases, a policy can be amended if InsureMyTrip or the insurance provider is notified before the scheduled departure date. InsureMyTrip is open and available by telephone and email Monday- Friday 7am - Midnight EST and Weekends from 9am - 9pm EST. Our phone number is 800-487-4722 and our email address is [email protected]. AXA Assistance USA is open and available Monday-Friday from 8am - 7pm EST. Their phone number is 888-647-4295 and email address is [email protected]. If possible, it is best to call InsureMyTrip so that we can quote the requested changes and advise if there is an increase in premium. In the instance in which neither InsureMyTrip nor AXA Assistance USA is open, please send an email requesting the specific changes you would like to make. The time stamp of the email will be honored. Please note, policies cannot be amended after the trip departure.

    Thank you for your business. Please let us know if you have any questions or concerns.
    Jan 07,2016
By
on
for a trip to Thailand. Thailand.
AXA Assistance USA Silver
Fortunately for myself nothing bad happened to my trip. This policy offered great piece of mind, and I felt better knowing that if anything were to happen, I would have help. It's a great price as well.
Joel L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
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