Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rated CSA Travel Protection
4.58 out of 5
6,443
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
CSA Travel Protection Custom
I did not have to make a claim. I appreciated being contacted by CSA with the policy details and to say have a nice trip.
Jennings F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Fortunately we did not need to file a claim this time.
Moshe G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Fortunately, we did not need to use the plan, but the level of coverage provided at a reasonable price allowed for peace of mind on the trip.
Reeve L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom Luxe
Had I needed medical or emergency care on my trip this policy would have taken care of all needs at a reasonable cost.
Helen R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
A 5-star review of the buying process tells me very little. Yes, it is easy to get the info needed to make a purchase that suits one’s needs, but that is not what I need to see in a review.The most important thing to know is how the insurer performs at claim time. If there is no claim, there really isn’t anything useful to review. We did not have a claim, so we don’t have anything useful to say.
Jack B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Fortunately we did not have to use the insurance. Just knowing that we were covered in case anything happened made our trip worry free.
Neal K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
The plan provided peace of mind!
Lynn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
they include coverage for terrorist attacks only at locations on itinerary. Has to be determined to be terrorists to be covered. Does not seem to cover local uprisings.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. Your interpretation of terrorism coverage is correct, and we would like to share this knowledge with fellow customers.

    In order to be eligible for coverage against terrorist incidents, the event must occur within a city listed on your trip itinerary or within a 50-100 mile radius of the city, occur within a specified amount of time prior to the scheduled departure date (7-30 days) for Trip Cancellation coverage, and fit the plan's definition of a terrorist incident.

    There are two basic ways that travel insurance companies define covered terrorist incidents:

    1) An incident deemed a terrorist attack by the United States government.

    2) An act of violence, other than civil disorder or riot, (that is not an act of war, declared or undeclared) that results in loss of life or major damage to property, by any person acting on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any government.

    Please keep in mind the information included in this response is a general rule of thumb. The wording of terrorism coverage can vary slightly or significantly from plan to plan. Please read the terms and conditions of the policy you are interested in, and call us for assistance at 800-487-4722.
    May 19,2016
The trip included a
cruise
CSA Travel Protection Custom
I have traveled a lot and filed only one travel claim. However, I have peace of mind knowing I am covered for anything that happens while I am away from home!
Helen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for sharing your comments with your fellow travelers.

    It is great to hear that you have had only one claim in all your travels. You have purchased the CSA Travel Protection through InsureMyTrip for three of your trips. Although we do not know that CSA was the provider, it would not be a surprise to hear that CSA provided you with excellent service in the event of a claim.
    May 17,2016
The trip included a
cruise
CSA Travel Protection Custom
We had to cancel our trip because of weather. Our claim was processed promptly and all money was returned.
Douglas V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Show reviews per page.

Top 5 Provider

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. RoamRight
    (4.62)
  5. HTH Worldwide
    (4.62)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.65)
  3. Travel Insured
    (4.62)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.60)