Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rated CSA Travel Protection
4.58 out of 5
6,703
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
CSA Travel Protection Custom
These folks are great. I had never insured a trip before - why insure? I'd saved for 10 years for the trip, I was going. Then my husband was diagnosed with a rapidly progressing terminal illness. CSA processed the claim, refunded my money, over $8,000. Money that was suddenly needed for medical bills. Insure with these folks, it's worth it.
Karen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom Luxe
The best insurance is insurance that you do not use. This policy gave me peace of mind and had a great trip knowing that if something happened insurance company would be there if I needed it.
RICHARD G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Airline lost my luggage for a planned 11 day cruise to arctic circle. no appropriate clothes. tried to have flight back changed since I did not want to go on this cruise with no clothes. told this is not a covered reason. Stuck going on cruise with only small amount of $ to get some replacements for all I needed and total expense was quote MINUS what airline offered, not in addition to what airline offered which was unreasonable. ($100 for arctic vacation)
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Considering we did not need to file a claim I can only speak to the ease of purchasing the insurance. It was not difficult and we record immediate confirmation and info via email.
Patricia F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Very comforting to have comprehensive coverage for a long and pricey trip paid for months ahead of time. Our Vet is having fund raisers to help pay to return her partner from Spain after being struck on a biking trip. She requires $60,000. This makes the risk/rewards ratio of having bought CSA Trip insurance absolutely compelling.This was my third policy. Each time I compare the coverage to price and CSA wins each time. Way better bargain than offered by cruise lines and tour packages. I look forward to my next trip!
ARNOLD A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Thankfully i was not used the coverage, but had peace of mind during our travel
Anna K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom Luxe
I didn't need to file a claim, but I felt confident that my plan would take care of me. Their customer service before my trip was wonderful.
Frances B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I called the hotline for assistance in finding a physician in London. The CSR was very helpful, sending me an e-mail of references, and even followed up later with a call to see how it went.
Susan T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I was comforted to have the protection and, luckily, I didn't need to use it.
Thank you.
Claire T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
We had some potential issues related to a strike of trains and a cancellation. We contacted the insurance and they were helpful in providing details of what would be needed if we had to file a claim. It provided peace of mind during a stressful time. In the end, we were not effected by the strike.
Philippe C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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