Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have used this company for our travel insurance in the past. I will continue to use them going forward.
Excellent service.
Excellent service.
James W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Samantha FourezGenerali Global Assistance
That's great to hear. At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.Feb 13,2024
The trip included a
cruise
Generali Global Assistance
Standard
The plan seemed fine. Fortunately, we did not need to use it.
Geraldine M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Ultimately, one can evaluate insurance coverage only when one needs it. Thankfully, I did not need to make a claim, but an issue did come up: At the very last minute, the cruise line completely changed the itinerary of ports being visited. I was left wondering whether this change affected my coverage?
Clifford P. would not
recommend this plan to a friend or relative.
-
Carol
Thank you providing a review. In response to your question, the CSA Travel Protection Custom plan provided coverage from your date of departure to your date of return regardless of your cruise itinerary.
Should you have any additional questions on this plan, please feel free to call 800-487-4722 to speak with a customer care representative.Feb 10,2016
The trip included a
cruise
Generali Global Assistance
Premium
To purchase the plan was very simple and the information about the policy was clear. I was very pleased with the policy.
Joyce T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
Great affordable plan.
Oliver F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I made my initial deposit 2 years before my trip. I would like to have seen pre-existing conditions covered much later up to the last deposit made. To buy insurance 2 years in advance to cover pre-existing conditions, seemed to me, to be an unusual request. However, with no issues within the last 180 days, I felt comfortable.
However, I will never know if I had had to file a claim, if that would have been a: "He said, I said, sorry, not a covered item. Thankfully, I will never know.
However, I will never know if I had had to file a claim, if that would have been a: "He said, I said, sorry, not a covered item. Thankfully, I will never know.
Maurice K. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. In the future, please consider calling us for assistance in purchasing a plan. We me able to find the coverage you are looking for at an affordable rate. We are available 7 days a week by calling 800-487-4722.
The large majority of travel insurance providers require customers to purchase the policy between 10-30 days after making the initial trip payment or deposit to qualify for the pre-existing conditions waiver. At the time of purchase, the current trip cost can be insured, and subsequent trip payments should be added onto the policy within 10-30 days (depending upon the policy) of making the subsequent trip payment.
The CSA Travel Protection Custom Luxe plan is a little different in that it offers the pre-existing conditions waiver if the plan is purchased prior to or within 24 hours of your final trip payment. Final payment is the last pre-paid payment (prior to departure) of the most expensive part of the trip, unless the main air arrangements are added last. "Main air arrangements" refer to air to/from the main destination vs. tickets for a side trip during the vacation.Apr 27,2015
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