Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not use the insurance but glad I had it.
Gerald D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Very pleased with our travel insurance plan. Originally purchased with wrong dates, and the company efficiently changed our dates (two days prior to trip) and even credited us a small amount.
Allen G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
A previous medical claim was processed promptly and fairly. This trip we encountered no problems. Next cruise we will purchase the same plan again.
john d. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately never had to use the insurance.
Richard C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was not able to receive a Visa for Brazil in time for my cruise. Therefore, I had to fly to Buenos Aires which caused me to miss several days on the cruise. I had to pay for a new airfare and pay $744.00 for an air cancellation fee. (**first flight) After calling about my trip insurance coverage none of it was covered. Wow, very disappointing!
Celestine W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
Thank you for your comments. As you discovered, there is no coverage for Trip Cancellation, Trip Interruption or Travel Delay if you do not receive your Visa in time for your trip which is why there was no reimbursement for your increased costs. In the future, you can read through the covered reasons to cancel or interrupt your trip in any plan on our website by first comparing your quotes then clicking on the dollar amount of Trip Cancellation coverage. You with then receive a pop-up window with a list of all the covered reasons. Please note that these are not the same in all plans so you may wish to call us at 800-487-4722 for assistance.Jan 24,2016
The trip included a
cruise
Generali Global Assistance
Premium
The cruise to Brazil was cancelled due to a fire on the ship prior to our departure. We did not loose any money from the cruise company and CSA refunded our premium after we filed for an exemption. Thank you CSA.
Edwin R. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
My wife had to use the ship medical services and CSA covered all the expenses that were not paid for by our private health insurance plan. No hassle and a check covering the difference came back within two weeks of sending in the bills.
We are planning another trip in 6 months and will use CSA again.
We are planning another trip in 6 months and will use CSA again.
Robert E. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
Have used InsureMyTrip on many occasions and it was always easy to find the best plan - this time CSA was the best for the trip we took.
Ferdinand L. would
recommend this plan to a friend or relative.
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