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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,336
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
The coverage seemed to be the best available at time of purchase. It met our needs, Fortunately, we didn't have to file a claim.
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I had peace of mind knowing that I was covered for medical emergencies while overseas, especially for medical evacuation if it became necessary. Mercifully, I did not need to use the coverage but it gave me confidence knowing it was available to me.
Dona M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
We had no problems, and therefore did not have to use the insurance. It was comforting to know it was there if we needed it.
Stephen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
My trip insurance was easy to set up. I liked having the ability to add coverage during the time before the trip.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Although i didn't use it, I have in the past. Keep your receipts and supporting documents and read your policy. Got paid quickly when I used it.
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I have used this company in the past and when I did need to file a claim everything proceeded very smoothly and I was happy with the outcome. Will use them again.
Elaine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I never went on the trip filed a claim with Doctors letter etc. No response from Global Assistance and they did nothing except kept my money to them. A scam do not use them.
Robert G. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • MichaelG
    Photo
    There must be more to the story.
    Nov 27,2023
Generali Global Assistance Standard
Went to Canada for a week. Was having a good time and wanted to stay 2 more days, but, due to the policy not allowing an extension I was forced to cut my time short or take out another policy with another policy fee. Due to this I went home earlier than I wanted to. Next time I will use another company.
Gary G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Haven’t use my insurance but felt well protected.
Always use “Insure my trip” platform for all my travel.
Raisa I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Looking forward to my next opportunity to purchase a travel insurance policy
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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