Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank goodness that this time I did not have to file a claim!!
Celestine W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The plan gave me piece of mind while traveling. Fortunately I did not have to use it.
Louise W. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
since I didn't fill a claim, I find it difficult to review.
Joanne H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I lead tours in Japan and always recommend trip insurance to my customers. This policy gives excellent coverage and very good price for folks over 70. I highly recommend.
Marilyn T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
We made no claim on this plan so don’t know how the company would have responded.
Amy L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I did not need to use the plan and for that I am great full.
Janet H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I'm actually not sure if this was a good plan or not because the communication from the people I spoke with was so convoluted. My travel was caught in the Japan multiple disasters of the worst Typhoon in decades and the Earthquake. I was stuck at the airport, my lodging and trip was in question and the two people I spoke with were indirect about my options to the point of being rude. I never got a straight answer whether I was covered or not. One person said, "we don't cover any losses from a little rain." This was a national disaster! The airport was shut down. People died. I was horrified. I asked to speak with another person and he said, "I can't do that." I hung up and called back and got another person who was a bit better but still very convoluted in her response. "Well, we can't say, but you can file a claim."
In the end, I made my trip, 2 different plane bookings later; I was 2 days late - but the hotels did not charge me. I lost a little money on plane flights but decided it was not worth the hassle with these people. I definitely do not recommend.
In the end, I made my trip, 2 different plane bookings later; I was 2 days late - but the hotels did not charge me. I lost a little money on plane flights but decided it was not worth the hassle with these people. I definitely do not recommend.
Kimberly I. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Thought the coverage price a little expensive
Althea W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Knowing that I would have a secure backup in case of, I enjoyed my travels much more.
Marina L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
good
Abdul H. would
recommend this plan to a friend or relative.
Once again, we appreciate that you brought this to our attention.