Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Since no claim was made (thankfully) it is difficult to assess. But the coverage terms were what I was looking for.
Philip B. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Mar 07,2024
The trip included a
tour
Generali Global Assistance
Standard
This company was referred to me by C a trusted travel advisor and I in turn refered to my traveling companions. Haven’t had a claim yet ( two trips) but I felt the coverage provided was reasonable, clearly stated, and met my expectations. So, I trust if I have a claim for future trips the coverage will be as expected.
Douglas B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We love our loyal travelers and value your feedback!
At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-348-9505Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
We didn’t need to file any claims so it is hard to say how the company would have been had we needed to do so. Purchase was easy and coverage seemed to be what we might have needed if something went wrong.
Laura S. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
It is difficult to review the insurance because it did not have to get used. Sure, it was easy enough to buy and "seemed" to have most of what I was looking for but the true test would have come if I had to use it? How much red tape and resistance would I have encountered? Would there have been "fine print" exceptions that negated support that I assumed I had? How long would I have had to wait for financial reimbursement? Not being able to answer those questions leaves it very difficult to thoroughly and accurately assess the policy I purchased.
Gregory J. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan (or potential future plans) and can explain the services available for our travelers. Just give us a call at 800-348-9505.Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We enjoyed the comfort and protection that the plan offered. It was very assuring to know this something not to worry about. It made our lives more enjoyable.
Stephen G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Your feedback is valued by our team. Thank you for sharing your experience with us! We hope you enjoy any future travels!Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Having this insurance gives me peace of mind on my cruises. I would never travel without it esp air evacuate, you just never know.
Gail B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Have no idea on whether Generali Global Assistance would deliver services or help if I needed it. So, I cannot recommend something that never delivered.
Joel H. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
This plan was almost like a scam. My friend bought the same plan from you with 1/10 price. How could it be?
Xin J. would not
recommend this plan to a friend or relative.
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Angie
Thanks for your feedback, Xin. The calculated cost depends on a variety of factors including when you purchased your policy and time to departure. If you have any questions regarding your purchase, please call 800-874-2442. We hope you enjoyed your trip and thank you for your choosing us.
Feb 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
did not have a problem, so don't know how the company would respond if I did.
Niall O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The coverage was good, thankfully we didn't have to use it, and returned safely. Recommended
Reuven R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks for your endorsement! We greatly appreciate it.Feb 13,2024