Travel Insurance Reviews for CSA Travel Protection


Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.58 out of 5)
based on 6023 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
We had a medical outlay, but your claims process was lengthy and difficult to understand. In regard to the first two questions, who knows, since we didn't file a claim we don't know if you covered anything or not. Was the plan cost reasonable? About the same as your competitors.
Maxwell L. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if you are unsure of how to complete the claim forms or have questions about the required supporting documentation, please call CSA Travel Protection's Claims Department at 800- 541-3522.

    Generally, the insured person is required fill out a claim form, a patient authorization form, and submit a copy of the explanation of benefits, medical bills, trip itinerary, and proof of payment. We advise that customers review the claim provisions prior to departing on the trip and keep a file of all documentation that may be important to a potential claim.

    Thank you using InsureMyTrip for your travel insurance needs. We look forward to assisting you in the future. If you have any questions or concerns, please call us at 800-487-4722.
    Nov 19,2015
The trip included a
CSA Travel Protection Custom
Friendly staff and very informative.
Mark R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Very helpful representative when I phoned to select the plan. I have used this service many times.
Alison H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It was easy to buy and reasonably priced. Although I didn't need to use it, I had peace of mind knowing I was insured.
Ingrid S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
My wife got pneumonia while in Alaska. We had to cancel the remainder of our trip and change our departing flight and airport. When we contacted CSA Travel they were sympathetic and gave us all the information we needed to submit to receive benefits from our insurance policy. We received every dollar we submitted as a loss from the cancellation of our trip. The refund was hassle free and fast. Thank You CSA for a very smooth process after our disappointment of not being able to finish our trip. We will definitely use your service in the future.
Cathy Z. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We made all the air connections and did not lose any bags dealing with so many different airlines. No difficulties arose that would prompt an insurance claim.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Great ease of mind while traveling abroad.
Raymond D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Did not have to use it, but after a family relative got sick and had to use the hospitals in the country, it gave me peace of mind that me and my wife were covered.
John H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The plan covered the items that were important for me at a reasonable and competitive price. Applying online was straight forward and easy. Fortunately, I did not need to make any claims and have no comment on any claim resolution.
Richard B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Very straight forward and easy to purchase.
Barbara C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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