Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Although I didn’t need to use the plan, I knew I was completely covered if an accident occurred. Thank you !
Dee
Dee
Donna P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
I didn’t need to file a claim, so no issues to report, other than the coast of the policy seems very high considering the benefits.
Adina G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The plan gave me the security of knowing I had coverage should something happen and I needed medical or other assistance. I did not need to file a claim but felt assured if the need arose.
Helen B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Fortunately, we did not need to utilize our trip insurance. It was reassuring to have the peace of mind that "if" something were to happen while on vacation that we were covered for any loss/expense
Scott S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We took out this insurance due to a family member with Stage 4 Merkle Cell Carcinoma, not knowing how long she would last, or if we could take a long-planned week's vacation in Italy. We'd never taken trip insurance before, and decided the $175 cost was a worthwhile investment. After my sister took a turn for the worst, we decided we would have to re-book our flight with SwissAir to a time later this year after the uncertainty of my sister's condition would not be an issue. But after reading about 30 pages of the 'fine print', we realized that this cancer was a pre-existing condition and we would not be covered for her illness. Very, very disappointed in having wasted $175 on a policy that has many exclusions.
Peter W. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Fortunately we did not have to use the plan coverage, which is the only reason I cannot confirm if it "covered everything" and why I rated it a 4 star. However the woman who helped me with the program when I first signed on for the 3 passengers involved was amazing, patient, clear in explanation and very thorough both on the phone and in email follow up. I am sorry I cannot recall her name but I give her 10 stars for customer service and I would certainly use this plan again on future trips.
Thank you,
Thank you,
Debra O. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately, I did not have to utilize the plan. As far as I could tell it was a good deal
Christine W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
While we didn't need it...several members of our tour group needed to see a doctor and didn't have coverage. We like the peace of mind having it gives us.
Eric L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I had peace of mind in case something unexpected would happen which was well worth the cost. I will always purchase this for any trips.
Marianne V. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Difficult to review when we were lucky enough to not need to file a claim. It gave us peace of mind.
Beth O. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/ Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or (emailing) [email protected] with additional questions. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. If you have additional questions please contact us at the number or email provided above."