Travel Insurance Reviews for CSA Travel Protection


Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.58 out of 5)
based on 6026 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Italy
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Filed claim
CSA Travel Protection Custom
We did not have to file a claim on this trip with CSA Travel Protection but we did on our last trip. We were very pleased with the timely response from CSA. It was an easy process all the way to the end.
Willa T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Do not buy travel insurance from this company! My trip was interrupted by circumstances entirely out of my control, but I was told that the "circumstances were not covered"! So what is covered?
John B. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your trip was interrupted. The following statement has been issued by CSA Travel Protection:

    "We’re sorry to hear about the circumstances surrounding your claim. We’ve reviewed the claim and are more than happy to explain the coverages under the plan you purchased to help you better understand why your claim wasn’t payable. Please contact us at (800) 348-9505 or via email at csa@csatravelprotection.com."
    Dec 10,2015
The trip included a
CSA Travel Protection Custom Luxe
Didn't use so cannot really rate this.
Vivian S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We thankfully did not have need to use any of the coverage provided, but the protection provided peace of mind.
James W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We didn't need to use the plan, which is a good thing, so I cannot comment on the claims process. But the coverage and cost to purchase the plan seemed reasonable.
Robert B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I had no issues or claims so this CSA Travel Protection Custom policy was not tested. The price and coverage appeared to be good value as long as the company was reliable.
Madeleine P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We would use CSA again. Thankfully, we didn't need to use the plan on the trip to Italy.
Constance G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Glad I had the insurance in reserve. Particularly like the way the company stayed in touch during the trip.
Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Luckily, we didn't need to use the plan so it was just good to know that we have one.
Yefim M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We didn't have to use the plan, but we had the peace of mind that it was there if needed. It made our two week trip to Italy more relaxed.
Mary T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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