Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The airline I booked my flights with began changing flight times a few weeks before my departure. They must have changed one or more of my six connecting flights, to and from my destination daily. At some points it was obvious I would not have enough time to get to the connecting flight gate. I thought the trip would be over before it started. Luckily I had bought insurance soon after booking the flight. As luck would have it the final flight times made it possible to make every connection and the trip went as planned. A little assurance for the unexpected helped stop a lot of panic and disappointment.
Bradley G. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy you were able to make all of your flights and enjoy your trip!Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I made a claim and was, eventually, compensated. However, it took many weeks, and Generali didn't give me information about my specific claim agent, so I couldn't get any answers outside of the automated system. It was frustrating to just sit and wait without knowing whether the claim was processed or not. In the end, I was reimbursed, so it turned out well
Elizabeth G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Had no need to use plan while in Japan. Still good to have plan if needed
Brendan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Glad we didn't have to use it for this trip
Antoinette S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank goodness that this time I did not have to file a claim!!
Celestine W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately, I didn't need to file a claim, so I can't speak to the company's performance there. But I will say the policy was very easy to purchase, seemed reasonably priced, and gave me peace of mind when I left for the trip. I'd probably buy this service again for my next big trip.
Naomi W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great insurance is when you don't have to use it. I like the ability to compare insurance plans and will use "Insure my Trip" again.
Sharon F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
CSA has been my choice for travel insurance for the past few trips; based upon price and coverage. I cannot rate claim processing since I've not needed to make any. I do know individuals who have made claims and found the process to be straightforward.
Ying C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I never used the plan, but it was easy to obtain online and I felt safer knowing I had it.
Carole M. would
recommend this plan to a friend or relative.
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