Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers who have and visited Tanzania rated CSA Travel Protection
4.46 out of 5
20
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
CSA Travel Protection Custom
Nothing of consequence happened so we never made a claim. Price was lower than many other offers though I still think that charging 5% of the cost of our trip for insurance was unreasonably high.
Paul W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. The insurance providers will use a few pieces of personal information to calculate the cost of a Comprehensive plan: the ages of the travelers, the number of travelers, the length of travel, and the cost of the trip. In general, you will find that most plans will cost 4%-10% of your total pre-paid, nonrefundable trip cost. Please call us at 800-487-4722 if you have any questions or concerns.

    Apr 01,2016
The trip included a
tour
CSA Travel Protection Custom
This plan had good coverage for a much lower price than other companies offered for essentially the same protection!
Marsha M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Good to know we had the plan just in case. Almost had a flight cancellation at the end, so I think we would have been covered. No complaints. Would definitely use again!
Nina M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I waited several weeks before purchasing the insurance, which results in higher premiums. Highly recommend buying the insurance as soon as the trip is booked!
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, premium will not increase the closer you get to the departure date. However, the best time to purchase travel insurance is right after you put money down towards your trip to qualify for time sensitive benefits which include: pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days after making the initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.
    Mar 18,2015
CSA Travel Protection Custom
You don't really know how good your insurance is until you need it. Happily we did not need it beyond peace of mind. We did incidently take out insurance for one day short of our arrival home which was a day later than our departure, but we had no problem correcting that initial oversight.
Janice S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a worthwhile point that should be shared with travelers. If a modification needs to be made to the application, our policies can be amended prior to the departure date.
    Jul 14,2014
CSA Travel Protection Custom
I would recommend this plan. I did not file a claim on this trip. I had filed a claim 3 years ago for interruption of my trip. I was reimbursed the full cost of my ticket. The claim was processed in a timely manner and I received the reimbursement promptly. Plan cost is really affordable for the amount you get reimbursed.
Pratapsinh S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom
Trip went smoothly. No claims.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom Luxe
The representative I worked with was knowledgeable and extremely helpful. I will buy trip insurance with you all again.
Helen O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom Luxe
Thankfully, I did not use the insurance while on the trip. It would be nice if you gave something back to every purchaser who did not use insurance while away. Insurance coverage is so expensive, it limits amount of travel possible for retired individuals.
Janet B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom Luxe
Didn't have to file a claim so it is unknown how well CSA stands behind their policies. However, it would be silly to spend the money on a big trip and NOT buy insurance.
Joel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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