Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers who have and taken a cruise rated CSA Travel Protection
4.65 out of 5
871
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
CSA Travel Protection Custom
Fortunately we did not have any problems that needed to be addressed by CSA, but it made our trip more enjoyable knowing that we were covered if needed.
Howard A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
I would never travel without a travel protection plan. It gives me the peace of mind which make my vacation worry less
Ildiko S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom Luxe
The best insurance is insurance that you do not use. This policy gave me peace of mind and had a great trip knowing that if something happened insurance company would be there if I needed it.
RICHARD G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Airline lost my luggage for a planned 11 day cruise to arctic circle. no appropriate clothes. tried to have flight back changed since I did not want to go on this cruise with no clothes. told this is not a covered reason. Stuck going on cruise with only small amount of $ to get some replacements for all I needed and total expense was quote MINUS what airline offered, not in addition to what airline offered which was unreasonable. ($100 for arctic vacation)
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Not cool when I tried to make a claim due to an emergency before the trip, provided all the documentation requested and after spending a lot of money on this trip, turned around and told me my emergency wasn't covered. The purpose of me getting this insurance was because of the amount of money invested in it and the long period of time we had to wait to travel. No, I won't recommend this company to anybody and I will never use it again. Not worth it!!
Carmen M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel due to an emergency. Trip Cancellation reimburses 100% of the pre-paid and nonrefundable trip cost if the trip is cancelled due a covered unforeseen event. If the reason for cancelling the trip is not a covered peril or results from an exclusion, the claim will be denied. Please call us at 800-487-4722 and request a Customer Advocate if you feel as if your claim was incorrectly denied. You can also contact CSA Travel Protection to receive further explanation as to why your claim was denied.
    Jun 30,2016
The trip included a
cruise
tour
CSA Travel Protection Custom
the cost for coverage that you don't use is waaaay too much!! You should offer 20% refund if you don't have to use the coverage!!
elissa w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Very comforting to have comprehensive coverage for a long and pricey trip paid for months ahead of time. Our Vet is having fund raisers to help pay to return her partner from Spain after being struck on a biking trip. She requires $60,000. This makes the risk/rewards ratio of having bought CSA Trip insurance absolutely compelling.This was my third policy. Each time I compare the coverage to price and CSA wins each time. Way better bargain than offered by cruise lines and tour packages. I look forward to my next trip!
ARNOLD A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Good cover and good price.
Barry W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Did not need to make a claim for any issues.
Leo M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Very satisfied with insurance rates and easy to purchase on your website.
Lucille L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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