Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.59 out of 5)
based on 5220 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
Airline mechanical difficulties at the airport for last leg of the trip, delayed flight by 1 hour, only because another plane was available. If this problem had occurred at the originating airport, where there was no other plane available, the cruise ship would have already sailed away. Having Trip Interruption coverage was worth the peace of mind, knowing that eventually we would catch up at a port further into the journey and have the costs covered.
Shayla Jo B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I have used CSA for a few trips now. They are priced well, and the one time I needed to call on CSA services they handled it beautifully.
Shelley D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Had to cancel trip due to hospitalization. Filed the documentation with CSA and they paid claim promptly and fully. Their communication is not great, but their service was very good.
Dennis H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The customer service representative was very helpful. He was knowledgeable of the various plans and was able to explain them so that I could choose the one that was best for me.
Susan E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I did attempt to use the concierge services before I left, asking about how to obtain tickets to sights in Vienna, but no one called me back.
Onita F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize that you were not contacted prior to departing on your trip. InsureMyTrip contacted CSA's assistance company to speak with a representative of the concierge services. The concierge services representative verified that you spoke with an agent before the trip, but that the agent did not call you back to follow up with your inquiry. We apologize on behalf of CSA's assistance company and the concierge services that they did not reach you before you left on the trip. The concierge services representative assured us that this would not happen again.

    All assistance services offered on the plan are 24/7.
    Jul 25,2015
The trip included a
CSA Travel Protection Custom
The plan looked very good compared to most others I was able to compare it to.
Paul R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
After reading the coverage provided, I felt satisfied that I would have complete coverage. I have used this insurance previously and feel comfortable with your plan.
Joann M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
This is a good plan at a reasonable price. The plan gave us a peace of mind knowing it is there if we need it.
Richard T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Many people disregard the need for travel insurance, but you never know if or when you will need it. In fact, I thought that I might need to use my coverage after suffering a burn in Botswana. I was happy to see that the out of country contact information was very clear on the paperwork, but even happier that I didn't need to use the plan!
Tera K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Satisfied with the plan.
Bernita S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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