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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United Kingdom rated Generali Global Assistance
4.60 out of 5
784
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We handled the paper work for our claim all online and then they even called us. Received our claim promptly with no problems.
LINDA J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
excellent value for money
Paul T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
In this crazy world of international travel after two years of Covid madness, our travel insurance policy with Generali gave us much-needed peace of mind in dealing with the paranoid travel companies, who have lost sight of the fact that they are in the customer-service business.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The insurance cost was reasonable given that I bought it a year after I booked The initial vacation. I wish I could get coverage for other vacations other vacations such as this For a reasonable price.
Dennis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We were pleased with both the price and the coverage, especially the Covid coverage. However, since we had no problems and made no claims on the insurance policy, we cannot comment on the company's response to claims.
Michael S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Our trip was interrupted due to covid 19 infection. Generali processed our claim punctually and compensated us promptly.
Thank you Generali.
Dov B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Joseph Novo
    Generali Global Assistance
    Photo
    That's great to hear! Thanks so much for sharing your experience and choosing to #TravelSmarter.
    May 31,2022
The trip included a
cruise
Generali Global Assistance Premium
We are just back from a 2 week visit to London and a cruise to France, Spain, Portugal and Belgium. While my credit card provides trip cancellation and trip interruption insurance, I purchased this policy for emergency medical and emergency evacuation coverage as well as Covid coverage. The Covid coverage gave me great peace of mind. While I did not file a claim, we came very close to needing to file one. We tested negative for Covid in order to fly back to the US but by the time we returned home my husband tested positive for Covid. I am glad we had this policy even if we did not need to file a claim.
Carol L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Your policies and options were clear.
ALLAN R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
With this company I buy even before couple times they have very friendly staff i head few questions they explain me very clearly in future I'm looking to purchased again thanks
DILBAGH b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Did not have to use it thankfully. Did have a 5 hour delay on our return to the us in Edinburgh, Scotland, however we did make our connection so, no issue.
Thanks
Russell V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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