Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.58 out of 5)
based on 4537 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
CSA Travel Protection Custom
Great customer service! They took prompt action on making a minor date change.
Marianne T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Cost seemed fair for the coverage that I purchased. I have heard from people who have filed a claim with a different company, that it is very difficult and time consuming to get a claim paid.
Jeff L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for providing feedback on your policy. Travel insurance, like all forms of insurance, requires necessary documentation in order for the claim to be paid. We advise customers, whenever they incur losses, prior to or during their trip, to keep an organized and thorough record of travel-related receipts and documentation. When you purchase a travel insurance plan through InsureMyTrip, it gives you access to our Customer Advocate program. Our Customer Advocates can work with you and the insurance company to expedite a claim, help submit documentation, and file appeals. InsureMyTrip Customer Advocates are available 7 days a week by calling 1-800-487-4722.
    Feb 23,2015
CSA Travel Protection Custom
The sense of security we had during our trip because of the coverage provided by CSA Travel Protection Custom plan, gave us the freedom to enjoy all aspects of our trip without any worries.
JUDY G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
My husband had to be hospitalized, and we had to cancel our trip. I contacted the cruise-line, airline, and CSA. I submitted all information requested via email, and had a check for my lost expenses in less the 3 weeks. I'm going to use CSA again for a future trip, and I am sure we will not need to, but prevention is everything.
selma w. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
This has been the third time I have insured my travel with CSA. I like that CSA offers many coverage options, and I can tailor the insurance to my needs. I have always found CSA to be very responsive to my requests for information or assistance, and there is never any guess work as to what coverage is included in the plan. Everything is spelled out simply yet concisely. I will most certainly use CSA again for my travel insurance needs.
Susan R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The best part was that I didn't have to use it, but felt protected!
Joe M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
Peace of mind for an inexpensive price. Glad I've never had to use the plans, but having insurance is a must when you travel abroad.
Edward B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The customer service representative that I talked to while purchasing the plan was very helpful and informative. Since we were taking a family of 10 people, if something happened prior to or during our trip, our exposure was huge. The insurance allowed us to have peace of mind that we would be covered.
Betty B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We cruise every January and buy trip insurance for 2 reasons: we live in Colorado and worry about weather delay, and the second reason is because we care for my 81 year old mother. We want to protect our investment. I never imagined that I would have to file a claim for myself. After our cruise, we flew from Miami to Dallas, where we were supposed to change planes. About 30 minutes into our 3 hour flight to Dallas, I started getting sick. By the time we landed in Dallas I was so sick. We had to be re-booked to a flight the next day. We got a hotel and thought if I rested at the hotel, I would be better. Within 2 hours, I realized I needed medical attention. After several hours in the ER, receiving IV fluids and medications, I returned to the hotel worried about how we were going to pay for the hospital bill. In the middle if the night, I remembered that we had the insurance with medical coverage. As soon as we got home I filed the claim. The claims process was very efficient. I did have to submit hospital and other bills, and it took a couple extra days, but it was worth the wait. Our claim was paid 100% of what we requested, including the entire hospital bill. We will always get our insurance through CSA. Thank you.
Gary W. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
It's a very valuable tool when you are planning an expensive trip, especially in the midst of a relentless winter.
Nancy A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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