Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.58 out of 5)
based on 4625 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
I am pleased to report that none of the contingencies I insured against occurred. All I can say is that your web site was easy to use and informative; the one time I had to contact you I got a human being immediately and got a prompt answer to my question; and your rate was competitive. Next time I probably will self insure against everything except the medical evacuation and coverage, which I believe really is necessary.
David M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
As we sat on the tarmac in our home city being enveloped in a total snow whiteout, we immediately sighed a bit of a sigh of relief knowing that if we could not make our connecting flight as least we had insurance. The airport closed, we could not even taxi back to our gate. We had three hours between flights but we watched and waited as the time continued to tick on.............

The airport reopened, our flight did take off and we made the connecting flight. It just pays to be prepared for anything when traveling internationally. Too many things that are out of one's control can happen and with the costs involved, it is folly not to insure the trip.
Milton P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We did not have to use this insurance, but always nice to have. Seemed to cover the items we felt were needed.
Cynthia H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We didn't need to actually use the insurance we purchased but it was great to know that if something had occurred then we would be covered. We are planning another trip this year and we will be purchasing CSA coverage for that trip as well.
Chris w. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Hassle free. Customer service representative was professional, knowledgeable, and completed our successful transaction in a timely manner.
Daniel O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Great customer service! They took prompt action on making a minor date change.
Marianne T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Cost seemed fair for the coverage that I purchased. I have heard from people who have filed a claim with a different company, that it is very difficult and time consuming to get a claim paid.
Jeff L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for providing feedback on your policy. Travel insurance, like all forms of insurance, requires necessary documentation in order for the claim to be paid. We advise customers, whenever they incur losses, prior to or during their trip, to keep an organized and thorough record of travel-related receipts and documentation. When you purchase a travel insurance plan through InsureMyTrip, it gives you access to our Customer Advocate program. Our Customer Advocates can work with you and the insurance company to expedite a claim, help submit documentation, and file appeals. InsureMyTrip Customer Advocates are available 7 days a week by calling 1-800-487-4722.
    Feb 23,2015
CSA Travel Protection Custom
The sense of security we had during our trip because of the coverage provided by CSA Travel Protection Custom plan, gave us the freedom to enjoy all aspects of our trip without any worries.
JUDY G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
My husband had to be hospitalized, and we had to cancel our trip. I contacted the cruise-line, airline, and CSA. I submitted all information requested via email, and had a check for my lost expenses in less the 3 weeks. I'm going to use CSA again for a future trip, and I am sure we will not need to, but prevention is everything.
selma w. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
This has been the third time I have insured my travel with CSA. I like that CSA offers many coverage options, and I can tailor the insurance to my needs. I have always found CSA to be very responsive to my requests for information or assistance, and there is never any guess work as to what coverage is included in the plan. Everything is spelled out simply yet concisely. I will most certainly use CSA again for my travel insurance needs.
Susan R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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