Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers who have rated CSA Travel Protection
4.61 out of 5
2,450
ratings and reviews
97%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
Since I did not use the plan I really can not comment.
Paul G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
didn't use: a good thing... :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I felt secure that I had some knid of coverage just in case
france d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom Luxe
Good
mark s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
I purchased this plan in December for a trip in March. It had a ten (10) look back (whatever that is). I called to cancel the insured trip because my wife suffered a set back from open heart surgery six months ago. She spent over three days in cardiac ICU in February and was advised against making the trip at this time.. I was told that there would be no refund or transfer to a trip rescheduled in September because of the 10 day lookback. I feel that that is unfair especially since there would be no claims from the trip because there was no trip. Very unhappy customer.
CHARLES B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:

    "We're sorry we have not met your expectations. Our aim is to provide an excellent customer experience. One of our team members is reaching out to you as we just need to receive proof of cancellation and refund in order to refund your policy. If you have paid any penalties for cancelling this trip, we will help you process a claim. You may also contact us at 1-800-328-9505.

    We wish your wife a speedy recovery"
    Apr 07,2016
The trip included a
cruise
tour
CSA Travel Protection Custom
My trip went as planned with no reason to file a claim. I was glad to have coverage in the event of a problem, but was happy to not have to use it.
Sonja T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
I felt secured and protected when my dad contracted the norovirus on board the ship. I took him to the Medical Center without fear of the cost. Luckily, because of the medical condition, the cruise ship did not charge us for the visit, the injection, the pills, or room service. The cruise doctor called my dad every few hours to find out how he was doing, and finally lifted his quarantine after 48 hours. It was great knowing that we had insurance just in case. Thanks.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Fortunately, no coverage was needed. Therefore it's less of a value. But, I'm not complaining...it's wise for travelers to take out insurance as you never know what might come up.
Paul K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Most important thing is peace of mind, knowing that in an emergency everything will be taken cared of to recover unexpected extra cost burden...glad that everything went smooth during the entire trip...glad to be back home safe
Ronillo B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Since I did not have any issues or claims to file, it is difficult to assess how the insurance actually "works"! However, it seemed to cover what I needed to have covered. It is always good NOT to have to use the insurance!
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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