Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Good plan
Zbigniew M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha FourezGenerali Global Assistance
Thanks for your feedback. We are happy you found the right coverage to fit your trip's needs!Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
did not have a problem, so don't know how the company would respond if I did.
Niall O. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Thank God we didn't need to file a claim, but the peace of mind was worth every penny. I have a 97 year old father who has had some health issues this fall and I was quite worried about going away. This insurance made my trip possible.
Maribeth Q. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Glad to have this travel insurance for peace of mind.
Teresa M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We unfortunately had to cancel our cruise on sailing day due to my husband’s hospitalization. Great service and timely response. Definitely will use Generali in the future.
Boyd Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
purchasing the plan was easy, but I did not have to file a claim so I can't speak to that.
Christine N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
Glad I used your company . Thought it was expensive but felt it gave me a feeling of peace that I was covered in case there was a problem. Your staff was easy to work with. Will definitely use you again.
Ellen P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Representatives were very helpful , courteous and knowledgeable in helping me select a plan best suited for me..
Douglas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Figured if I didn’t have trip insurance I’d need it. Good news, I purchased the insurance and didn’t need it!
Christine B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Insure My Trip has been absolutely no help in getting my issue resolved (cancelled trip and refund request) and Generali Global Assistance has proven to be more intuned with keeping my money than helping to resolve my issues during the Pandemic. My wife and I cancelled the cruise to Aruba back in August and informed Insure My Trip. I was told that I had to go thru Generali Global Assistance to get a resolution. After multiple non returned calls to them I have given up ever getting a resolution. I will say that Insure My Trip was NOT very helpful and I will never get another Generali Global policy.
David D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Megan B.
Dear Valued Customer,
Thank you for your feedback. We are sorry to learn that you were unable to take your trip. We have contacted Generali on your behalf and they have provided the below response to your review.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. Unfortunately, we were unable to locate your claim based on the information provided. Please reach out to us at (800) 348-9505 or via email at [email protected] as we'd like to be able to review your claim with you. We hope to hear from you soon."Dec 23,2021