Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Preferred
Thank goodness we didn’t need to use it but it was great knowing I had it just in case!
Thank you for being there just in case!
Thank you for being there just in case!
Jane P. would
recommend this plan to a friend or relative.
-1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
The plan gave me piece of mind during the trip!
Joseph P. would
recommend this plan to a friend or relative.
-1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I did not file a claim. I bought the plan because I'm now in my 70's and need to be prepared. That said, I think the cost @ more than $400 for a week is excessive. I have no idea how well Generali would have preformed had I needed them. I did, however, see you have offices in both Papetee and Moorea which was comforting had I needed something.
Cheryl S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I didn’t use it but it was nice to know I had it.
Carolyn A. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We didn't encounter any problems with our flights or hotels so it is kind of hard to say if this plan would have covered those losses. It was comforting to know we had this coverage.
Gregg V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I know it’s a state by state thing but I wish I could get a “cancel for any reason” plan and a plan that you don’t have to be directly involved with an auto accident. What about if you get stuck in a three hour traffic jam due to auto accident on road? Thought plan was a bit overpriced as well. Customer service rep was fantastic!
Andrea B. would
recommend this plan to a friend or relative.
-1 of
1 people found this review helpful
Generali Global Assistance
Standard
It's good to have a travel insurance.
Fred G. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
No claim no problems
James L. would
recommend this plan to a friend or relative.
2 of
1 people found this review helpful
Generali Global Assistance
Standard
I made several phone calls and either didn't get through or when I did, the customer
NO service guy transferred me to the twilight zone. I finally gave up. And I was just
trying to get information about extending the coverage and give them MORE money.
POS outfit
Seth
NO service guy transferred me to the twilight zone. I finally gave up. And I was just
trying to get information about extending the coverage and give them MORE money.
POS outfit
Seth
seth r. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
Hello Seth. Thank you for your feedback. We're sorry to hear about your negative experience and apologize for not meeting your expectations. If you’d like to share additional information about your experience, please email us at [email protected]Feb 22,2023
The trip included a
cruise
tour
Generali Global Assistance
Standard
Although we didn’t use the insurance plan that we purchased, it was nice knowing that if something happened medically that we would be able to be evacuated from an island while we were on a cruise. I believe the price was a little bit steep. I think $69 per person would’ve been more Reasonable and in the future, I will be looking for insurance for future cruises, but I will probably look for a lesser priced plan
Alice R. would
recommend this plan to a friend or relative.