Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Claim was submitted on Sept. 22, 2022. It is still open ( or at least not paid in full or in part or declined). We had to cancel our trip due to an injury to my wife's ankle requiring extensive surgery. I have submitted everything they asked for (with much difficulty due to their requiring everything submitted electronically - not good at scan/file/find/ attach). Finally asked for fax #. Fax docs to them and they claim they didn't get them or lost them. Last contact was 10/26 /22. Rep (George Garcia) is very hard to understand when I did speak with him by phone. Last contact he was to speak with his boss about something or other, but I never heard back from him. HELP!!
ALAN O. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately, we did not have to file a claim, but felt safe knowing that we were covered in the event we had to.
Debra Y. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Fortunately I didn't have to make a claim.
Judith H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
You buy travel insurance to feel secure in case something goes wrong with your plans. In our case nothing went wrong but we felt secure knowing we had coverage.
Ira W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It provided the coverage I needed but since I didn't need to use it I cannot comment on the plan's claim process
LAWRENCE B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thankfully did not have to use, but it was reassuring to have insurance.
JEAN A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Good alternative at a reasonable cost as compared to airline offerings.
Zbigniew M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
It gave me peace of mind knowing I have medical coverage in an event of a major medical event. I had a minor medical issue ( cough and sore throat that lingered) that an over the counter meds and a visit to a family physician were adequate. I brought with me a home covid test so I was prepared. My test was negative.
Virginia A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
satisfaction rate means OK.
Masako Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I did not have to use the plan. Having the peace of mind knowing I had the coverage was invaluable.
DANIEL D. would
recommend this plan to a friend or relative.