Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
I was very pleased,the lady who I spoke to about this was very friendly &informative. Will use again next year for vacation.
Susan W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Every thing went great
Gerri K. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Due to an urgent health issue with a parent (not traveling with us) two weeks prior to departing on an Alaskan cruise, we had to cancel the trip. The cancellation penalty was 100% of the cost. Fortunately, we had purchased a policy from Generali Global Assistance as a "just in case" because of the age of our parents. We filed a claim, including all requested medical/doctor/cruise paperwork, and sent it to Generali as directed on their website. We were notified of receipt of the document package and when an agent would be assigned. Within two weeks of filing we received notice that our claim had been processed and a check for the insured amount would be forthcoming. It was received a few days later. The expeditious manner in which this claim was processed, without any long drawn out foot dragging by Generali was both impressive and a surprise. I will consider using this company again when traveling.
Bruce B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
I had to use the insurance last year. Thank goodness I did not have to use it this year!
Mary Lynn P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I am relieved that I didn't have to call you for any part of my trip. The cost of the insurance was reasonable compared to the cost of what NOT having it would have been.
Hazel M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Easy to understand and choose the policy that best suited our travel needs. Good value for the cost.
Robert W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Fortunately, did not need to file a claim.
James J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Great plan.
Jeffrey S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We didn't have to use our travel insurance but felt secure having it. You never know when a problem can arise on a trip and this insurance covers us for all issues.
Gerald S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Did not use the plan.
John O. would
recommend this plan to a friend or relative.