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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited France rated Generali Global Assistance
4.48 out of 5
548
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
This is a great site for finding optimum coverage and price. I will be back.
Fred S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Had to cancel trip due to hospitalization. Filed the documentation with CSA and they paid claim promptly and fully. Their communication is not great, but their service was very good.
Dennis H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Satisfied with the plan.
Bernita S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was greatly relieved to know that the plan would have taken care of expenses should medical needs have arisen.
Evelyn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
It is the price we pay to sleep better at night, but it is expensive, at least for our age, and for the type of coverage I want.
Anna G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Premium for comprehensive polices are calculated based on: the pre-paid and non-refundable trip cost, the length of the trip, and the ages of the travelers. The CSA Travel Protection Custom Luxe plan tends to have a higher premium because it is a benefit rich policy, with high limits of coverage and a generous list of covered reasons for Trip Cancellation, Trip Interruption, and Travel Delay. CSA Travel Protection also assumes a bigger risk for offering the pre-existing conditions waiver, if purchased within 24 hours of making the final trip payment/deposit.
    Jul 14,2015
The trip included a
tour
Generali Global Assistance Premium
Convenient on-line purchase; terms and conditions clear, requiring no delays in acquiring coverage. Competitive rates.
George B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Prior to our last trip, we experienced a catastrophe. We lost our home and vehicles in the devastating Texas flood and had to cancel our trip. We contacted CSA and they immediately began to process our claim. Our claim representative was extremely courteous and sympathetic, and our claim was settled in a very timely manner. Our recommendation of CSA couldn't be higher.
Donald H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Used CSA before on international trip. Always found the coverage reasonable and the website easy to use. However, never had to file a claim, so not familiar with that process. Overall, satisfied.
Christopher N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
When planning a trip one year in advance, it is great to have a protection plan. This plan fit our needs. Will look at CSA travel again for the next trip.
Henry G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately we did not need to file any claims. It would be only then that one would know how good the coverage was.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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