Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
I wanted to have insurance for my trip although I didn’t need it. I felt that I was covered and made me feel safer at a great price that I made me comfortable knowing that I could get things resolved if anything to come up it was quick and easy online to take care of but I needed.
Monica F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I didn't have occasion to file a claim so I can't really speak to the quality of coverage.
John R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Very user friendly
Derin G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
I can only speak from the vantage point of not having to file a claim. Insurance is one of the few things that you pay good money for and hope that you never need to use it. The plan covered my priorities and, when compared to other plans, was reasonably priced. I always purchase travel insurance before a major trip and priortize medical and evacuation coverage. Those two items can add up to hundreds of thousands of dollars in extreme cases. This policy fit that bill.
MICHAEL F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
My big problem with the Plan was that it was unclear what coverage I had under the plan. As a senior citizen on medicare and medigap, with very good insurance in the U.S., I wanted to be well covered for serious heath problems arising overseas. For example, what if I had a heart attack or a stroke in France? I think I paid a lot of money, but I really felt the only way I would understand the quality of coverage I had was if I became ill. I feel that Generali should be able to clearly communicate in a much better way the coverage the customer is entitled to.
Ronald B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not have any claims, but it was a peace of mind thing.
Kia Y. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Having not had to file any claims, I am not qualified to make any ratings or recommendations on Generali's service. Purchase process was smooth and relatively easy.
Carol S. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I continue to believe travel insurance is too costly for the benefits provided, and I wish we had more choices for coverage than we do. For example, reducing the medical coverage, which many tour groups now provide, would greatly reduce the cost.
James B. would
recommend this plan to a friend or relative.
-
Sally
IMT
Thank you for your Review. Please see the following response from Generali.
"Thanks for your feedback. The calculated cost depends on a variety of factors including time to departure. Our travel protection plans offers coverages and services not found with many flight-only insurance plans sold by airlines including coverage of your entire trip costs. We have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can contact us before or after you buy a plan at 800-874-2442 or [email protected] for any help you need."Oct 20,2021
Generali Global Assistance
Premium
Fortunately, we had no cause to find out how the plan works. As with my car and home insurance, I hope to never have to file a claim. Purchasing the insurance gave me peace of mind while we were on vacation. It was money I happily wasted!
Kerrilynne K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
While in Paris, our trip was interrupted due to thefts from pickpockets, but Generali reimbursed us for our losses after we provided them with the police report and copies of receipts/bills verifying the losses.
Henrietta Y. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
We hope you enjoyed your vacation. We appreciate your feedback. Please see the response from Generali below:
"Thank you for your feedback. We are working to clarify our policy language to make purchases easier. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at [email protected]."