Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
5,544
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
CSA Travel Protection Custom
Considering we did not need to file a claim I can only speak to the ease of purchasing the insurance. It was not difficult and we record immediate confirmation and info via email.
Patricia F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
the cost for coverage that you don't use is waaaay too much!! You should offer 20% refund if you don't have to use the coverage!!
elissa w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:

    "Thank you for your review. On average, a travel insurance policy costs between 4 to 10 percent of your total trip cost. In this instance, it was a little more than 4 percent, which is on the lower end. We are sorry to not have met your expectations. We always recommend considering travel insurance when you cannot afford to recoup the costs of your trip. It can make a big difference. We are happy to discuss our travel insurance and emergency services options with you should you have any questions. Please contact us at (800) 348-9505 or via email at csa@csatravelprotection.com"
    Jul 14,2016
The trip included a
cruise
tour
CSA Travel Protection Custom
Very comforting to have comprehensive coverage for a long and pricey trip paid for months ahead of time. Our Vet is having fund raisers to help pay to return her partner from Spain after being struck on a biking trip. She requires $60,000. This makes the risk/rewards ratio of having bought CSA Trip insurance absolutely compelling.This was my third policy. Each time I compare the coverage to price and CSA wins each time. Way better bargain than offered by cruise lines and tour packages. I look forward to my next trip!
ARNOLD A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Thankfully i was not used the coverage, but had peace of mind during our travel
Anna K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I called the hotline for assistance in finding a physician in London. The CSR was very helpful, sending me an e-mail of references, and even followed up later with a call to see how it went.
Susan T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I was comforted to have the protection and, luckily, I didn't need to use it.
Thank you.
Claire T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
We had some potential issues related to a strike of trains and a cancellation. We contacted the insurance and they were helpful in providing details of what would be needed if we had to file a claim. It provided peace of mind during a stressful time. In the end, we were not effected by the strike.
Philippe C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Good cover and good price.
Barry W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Did not need to make a claim for any issues.
Leo M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Very satisfied with insurance rates and easy to purchase on your website.
Lucille L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.61)
  5. Medjet Assist
    (4.60)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.65)
  3. Travel Insured
    (4.63)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.60)