Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have and visited Ireland rated the CSA Travel Protection Custom plan
4.51 out of 5
41
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
CSA Travel Protection Custom
I was comforted to have the protection and, luckily, I didn't need to use it.
Thank you.
Claire T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Price is reasonable for the coverage you get. Of course, you always hope you won't need it but it's reassuring to know you have it.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
cost was over what I expected. Never had top use ins., that was good!
Charles B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
We mainly get the insurance for the medical aspects of the policy. Evacuation etc. luckily, we never have had to use it. Like any kind of insurance, it provides a certain level of peace of mind.
Carolyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
We did not need to file a claim.
Elizabeth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Luckily I didn't have to use this policy, but the selection process was easy and the price was reasonable. It was less expensive to purchase this policy independently than to purchase through the tour operator. It also had better coverage.
Kristi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
This plan provided me with the coverage I wanted at the best price.
Robert K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
As a frequent traveler, I was looking for an annual multi-trip insurance. These products including trip cancellation are readily available in the UK and Ireland but don't seem to be here. I don't think it would be cost effective to insure trips on a one by one basis.
Kathleen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I have had CSA insurance before and have been pleased. When I arrived in Dublin my suitcase did not! I filed a claim at the airport but was not given a proper claim number...so CSA would not allow me to purchase anything.The ladies at our hotel spent over 3 hrs with me on the 2nd day trying to contact all the right people to track/locate my luggage but to no avail.I was planning to shop in Cork the next day as we had a free hour but when we arrived at 4pm a courier from the airport was there with it! It was frustrating and I just thought CSA might have been a little more helpful.
Joan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. The following response has been issued by CSA Travel Protection:

    Thank you for sharing your experience with us. We apologize for the misunderstanding and hope that the conversation with our dedicated customer service team member has clarified the services that are available to you. Please contact us at (800) 348-9505 or via email at csa@csatravelprotection.com if you have any further questions. We hope that you will consider using our travel protection products in the future.
    Nov 09,2015
CSA Travel Protection Custom
Overall, looked like a good value.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.62)
  5. RoamRight
    (4.61)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.65)
  3. Travel Insured
    (4.62)
  4. IMT Services
    (4.60)
  5. Allianz Global Assistance
    (4.60)