Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4015 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Filters: Mexico
Show
Sort by
Filed claim
The trip included a
CSA Travel Protection Custom
It is a necessity when leaving the country to have insurance.
Lauren E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Easy to navigate through the plan options. I would definitely use again.
Lori R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I thought we might have to use travel delay, but airline issue resolved.
Jennings C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Very easy to compare different plans and to select the plan most suitable for my needs. Cost was very reasonable. I am very glad that we did not need to use the insurance, but felt much more secure having it.
Catherine d. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
CSA originally denied part of our trip interruption claim. A phone call did not help, but a follow-up e-mail explaining the situation in more depth caused CSA to pay the entire claim. It took a little persistence, but CSA ended up by doing the right thing by reconsidering their original decision.
Brian V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your entire claim was paid. In the future, if you need assistance with your claim, please reach out to us and request a Customer Advocate. Our Customer Advocates can assist in expediting claims and filing appeals.
    May 18,2015
The trip included a
CSA Travel Protection Custom
I have used CSA for two trips, and it appears to be good coverage for the premium. I have an annual medical travel policy, so I really only need the trip cancellation, but CSA is more comprehensive and would be appropriate for people who want more comprehensive coverage.
Judith E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We like to have peace of mind when we travel so we always buy insurance. Thankfully, we have never had to file a claim, but it's reassuring to know we have the ability if needed.
Laurel R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
My claim was handled very promptly, and I received all the money back that I claimed. CSA had a few questions regarding the medical portion of my claim and the condo rental, but they contacted me and all parties involved in a timely manner. I received my check within a month. Very satisfied.
Irwin D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Cost seemed fair for the coverage that I purchased. I have heard from people who have filed a claim with a different company, that it is very difficult and time consuming to get a claim paid.
Jeff L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for providing feedback on your policy. Travel insurance, like all forms of insurance, requires necessary documentation in order for the claim to be paid. We advise customers, whenever they incur losses, prior to or during their trip, to keep an organized and thorough record of travel-related receipts and documentation. When you purchase a travel insurance plan through InsureMyTrip, it gives you access to our Customer Advocate program. Our Customer Advocates can work with you and the insurance company to expedite a claim, help submit documentation, and file appeals. InsureMyTrip Customer Advocates are available 7 days a week by calling 1-800-487-4722.
    Feb 23,2015
The trip included a
CSA Travel Protection Custom
Coverage I wanted at a competitive price! Thanks.
Herman B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.