Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4153 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Filters: Mexico
Show
Sort by
Filed claim
The trip included a
CSA Travel Protection Custom
It was very easy to buy this plan online. I had one question and it was answered. I would recommend this way of buying trip insurance to anyone.
Charlesn M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
did not need to file claim, so can't comment on that aspect
Robert L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It is a necessity when leaving the country to have insurance.
Lauren E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Easy to navigate through the plan options. I would definitely use again.
Lori R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I thought we might have to use travel delay, but airline issue resolved.
Jennings C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Very easy to compare different plans and to select the plan most suitable for my needs. Cost was very reasonable. I am very glad that we did not need to use the insurance, but felt much more secure having it.
Catherine d. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
CSA originally denied part of our trip interruption claim. A phone call did not help, but a follow-up e-mail explaining the situation in more depth caused CSA to pay the entire claim. It took a little persistence, but CSA ended up by doing the right thing by reconsidering their original decision.
Brian V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your entire claim was paid. In the future, if you need assistance with your claim, please reach out to us and request a Customer Advocate. Our Customer Advocates can assist in expediting claims and filing appeals.
    May 18,2015
The trip included a
CSA Travel Protection Custom
I have used CSA for two trips, and it appears to be good coverage for the premium. I have an annual medical travel policy, so I really only need the trip cancellation, but CSA is more comprehensive and would be appropriate for people who want more comprehensive coverage.
Judith E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We like to have peace of mind when we travel so we always buy insurance. Thankfully, we have never had to file a claim, but it's reassuring to know we have the ability if needed.
Laurel R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
My claim was handled very promptly, and I received all the money back that I claimed. CSA had a few questions regarding the medical portion of my claim and the condo rental, but they contacted me and all parties involved in a timely manner. I received my check within a month. Very satisfied.
Irwin D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Show reviews per page.