Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Preferred
Price was good for the coverage we got. Did not need to use but I felt me and my wife were covered had anything happened
Kenneth A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I made several phone calls and either didn't get through or when I did, the customer
NO service guy transferred me to the twilight zone. I finally gave up. And I was just
trying to get information about extending the coverage and give them MORE money.
POS outfit
Seth
NO service guy transferred me to the twilight zone. I finally gave up. And I was just
trying to get information about extending the coverage and give them MORE money.
POS outfit
Seth
seth r. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
Hello Seth. Thank you for your feedback. We're sorry to hear about your negative experience and apologize for not meeting your expectations. If you’d like to share additional information about your experience, please email us at [email protected]Feb 22,2023
Generali Global Assistance
Preferred
I cancelled my trip because of the coronavirus issue, but think if I had gone, the insurance coverage would have been appropriate.
Ralph M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for your review. However, we would like to bring this information from Generali to your attention. The company strongly encourages their customers to read their Description of Coverage or Insurance Policy for details regarding their available coverage. "For plans that do offer coverage for illness, please note that the Coronavirus outbreak event could be considered foreseeable under any plans purchased on or after January 22, 2020."
An event that is foreseeable is not covered under the Generali policies. However, you purchased your policy on January 20th which is prior to January 22nd, so you would have avoided that limitation of coverage.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Feb 25,2020
The trip included a
tour
Generali Global Assistance
Standard
It was more about keeping my mind at ease for the duration of the trip. As it turned out there were no problems but the coronavirus was rearing its ugly head as I left SE Asia and that could have changed the entire dynamic of the trip.
Phillip L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was very satisfied with the Standard plan and for a trip costing In the thousands found the price to be very competitive. I am so glad I did not have to use the plan for any components of our SE Asia trip.
I will share that we had to use an earlier Generali Global Asistance Standard plan when our trip was cancelled to the Turks & Caicos due to adverse weather conditions. The Plan reimbursed us our entire lodging expense which was non-refundable. I plan to keep using Generali when I have incurred major expenses that need to be insured. Thank you
I will share that we had to use an earlier Generali Global Asistance Standard plan when our trip was cancelled to the Turks & Caicos due to adverse weather conditions. The Plan reimbursed us our entire lodging expense which was non-refundable. I plan to keep using Generali when I have incurred major expenses that need to be insured. Thank you
George F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
What a comfort to know that my multi-country international destination was insured.
Fortunately we had no need to file a claim and our trip went flawless.
Thanks Generali Global for providing complete coverage.
Fortunately we had no need to file a claim and our trip went flawless.
Thanks Generali Global for providing complete coverage.
Kimberly K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
It was peace of mind!
Michael C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Was happy to have coverage and not need
William H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Filing a claim was relatively uncomplicated and I received a total refund in a timely manner.
Barbara E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
N/A
Viet T. would
recommend this plan to a friend or relative.