Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Premium
did not need to use this trip but have before. No issues
Alfred H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Had to call for a potential problem. Response was immediate and information complete. I didn't need to use the service but the information provided was helpful in case needed.
Thom P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I left for my trip 4/4/17 but did not get my luggage until 4/8/17. Despite the inconvenience, the airline did not offer any kind of compensation. I called CSA to report that and was asked if I had bought any items that I needed during the period that my luggage was amiss. When I said no, I was simply told: "We are sorry for the inconvenience". What do you think about that?
Isabel C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not need to use plan, but was confident that I was covered for all emergencies. Have use this plan in the past as well.
Lynn r. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I would like to see a more reasonable price for trips. Most people never use the insurance but it is good to have just in case.
Nancy G. would
recommend this plan to a friend or relative.
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reviews per page.
Your policy does include Baggage Delay benefits. Receipts and documentation are required to
support a claim. Unfortunately, travel insurance does not cover the inconvenience of having a Baggage Delay.
Below is the coverage that you have on your CSA plan.
'We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage is delayed for 24 hours or more during your Trip. We will
reimburse you up to the amount shown in the Schedule for expenses incurred during your Trip to locate/track your
delayed Baggage, and to retrieve your delayed Baggage or to have your delayed Baggage delivered to you. We
will also reimburse you for the cost to launder your clothing during the time your Baggage is delayed.'
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.